Emeli Flores
Cicero
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Dental Receptionist
Destiny Dental
Oak Park
11.2023 - Current
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Brand ambassador
Forever 21
Cicero
02.2022 - 02.2023
- Effectively built relationships with both established and potential customers.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
Education
Morton East High School
Cicero, ILSkills
- Dental software
- Insurance verification
- Bilingual (Spanish)
- Reliable
- Well organized
- Proactively seek opportunities to deliver a great customer experience
Languages
Spanish
Native/ Bilingual
Timeline
Dental Receptionist
Destiny Dental
11.2023 - Current
Brand ambassador
Forever 21
02.2022 - 02.2023
Morton East High School