Emanuel Nixon
Peoria
Summary
Dynamic professional with extensive experience in security and customer relations, notably at Sunstates Security. Proven ability to troubleshoot security issues and foster strategic partnerships. Adept at enhancing client satisfaction through exceptional service and relationship building. Strong knowledge of data security combined with a self-motivated approach to achieving results.
Overview
13
13
years of professional experience
Work History
Security
Sunstates Security
10.2024 - Current
- Followed company, safety, security policies, and procedures.
- Fostered strategic partnerships with leading security vendors, staying abreast of emerging technologies and integrating them into network security framework.
- Recommended network security standards and upgrades to management.
- Managed security staff rotation for position coverage on breaks.
Quality Control/Paint Department
Rivian
03.2022 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Painter/Forklift Driver
Matcor Metal Fabrication
05.2020 - 03.2022
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Sales Manager
Aarons Furniture Store
05.2018 - 05.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Driver/Leader
Two Men And Truck
06.2015 - 05.2018
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
Account Manager
Rent A Center Warehouse & Retail Store
12.2011 - 06.2015
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Diploma - Basic
Woodruff High
Peoria, IL05.2003
Skills
- Security procedures knowledge
- Security issues troubleshooting
- Data Security
- Security support
Timeline
Security
Sunstates Security
10.2024 - Current
Quality Control/Paint Department
Rivian
03.2022 - 10.2024
Painter/Forklift Driver
Matcor Metal Fabrication
05.2020 - 03.2022
Sales Manager
Aarons Furniture Store
05.2018 - 05.2020
Driver/Leader
Two Men And Truck
06.2015 - 05.2018
Account Manager
Rent A Center Warehouse & Retail Store
12.2011 - 06.2015
Diploma - Basic
Woodruff High
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