Emalie Shoemaker
Brussels
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Calhoun Unit 40
01.2024 - Current
- Facilitated small group instruction to enhance student engagement and learning outcomes.
- Monitored student progress, providing feedback to teachers for instructional adjustments.
- Supported students in daily activities, enhancing engagement and fostering positive learning environments.
- Implemented behavioral intervention strategies, improving student behavior and classroom dynamics.
- Monitored student classroom and outdoors activities to promote student safety.
- Interacted physically and verbally with students throughout each day.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Observed students' performance and recorded relevant data to assess progress.
Processing Clerk
Billy Bob Teeth, Inc
06.2017 - 10.2023
- Verified Customer Information by Comparing it again existing records in the system.
- Prepared outgoing parcels for shipments, including packing, sealing, labeling and affixing postage and paperwork.
- Generated and maintained records of shipments, such as bill of lading, invoices, orders, and other required documentations.
- Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
- Reviewed carrier invoices for accuracy before submitting them for payment processing
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Determined shipping methods, routes or rates for materials to be shipped.
- Processed credit cards for companies and customers.
- Created invoices accordingly to orders.
- Filed paperwork at end of day.
Medical Receptionist
JCH Medical Group
06.2019 - 02.2020
- Greeted patients and managed appointment scheduling using Electronic Health Records system.
- Verified patient information and insurance details to ensure accurate billing processes.
- Assisted medical staff by preparing patient charts and managing documentation efficiently.
- Maintained cleanliness and organization of reception area to enhance patient experience.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Transcribed phone messages and relayed to appropriate personnel.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Education
General Education
Virginia High School
Virginia, IL 05-2012
Skills
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Front desk operations
- Telephone etiquette
- Patient scheduling
- Patient registration
- HIPAA compliance
Timeline
Paraprofessional
Calhoun Unit 40
01.2024 - Current
Medical Receptionist
JCH Medical Group
06.2019 - 02.2020
Processing Clerk
Billy Bob Teeth, Inc
06.2017 - 10.2023
General Education
Virginia High School
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