EMALIE HERNANDEZ
Chicago
Overview
3
3
years of professional experience
Work History
Resource Navigator
BigHeartHealth
09.2025 - Current
- Connecting medicaid members with everyday needs and services
Associate
Impallaria Bakery
05.2025 - 09.2025
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Operated cash register to process cash, check and credit transactions.
Cashier
Freddie's Pizza
12.2023 - 01.2024
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Handled cash, credit, and digital payments accurately during busy shifts.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
Hostess
Connie's Pizza
11.2023 - 11.2023
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Assisted in seating guests and managing the wait list.
- Assisted in closing duties such as restocking supplies, cleaning dining areas.
Education
High School Diploma -
Thomas Kelly College Prep
Chicago, IL05.2024
Skills
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Cash handling
Timeline
Resource Navigator
BigHeartHealth
09.2025 - Current
Associate
Impallaria Bakery
05.2025 - 09.2025
Cashier
Freddie's Pizza
12.2023 - 01.2024
Hostess
Connie's Pizza
11.2023 - 11.2023
High School Diploma -
Thomas Kelly College Prep