Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Certifications
Timeline
Generic

Elzbieta Georgeff

Shorewood

Summary

  • A seasoned registered nurse with experience in case management, project management, quality improvement, system upgrade, and system optimization searching for a management position. Effective communicator, comfortable collaborating with all team members. Well-versed in clinical operations, Aerial, Epic, Med Tech, HIP, HRS, and Mum systems. Knowledge about case management, systems management and policies related to healthcare information compliance.
  • Healthcare professional with extensive expertise in mentoring, staff training, and patient management and coordination. Recognized for effectively navigating complex healthcare systems and driving patient-centered care initiatives. Collaborates with diverse teams and adapts seamlessly to changing healthcare environments while maintaining focus on achieving optimal patient outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Nurse Case Manager

HCSC
09.2019 - Current
  • Providing education and connecting patient with appropriate resources to optimize health outcomes, decrease complications, and re-current emergency room visits and hospital stays.
  • Coordinating care with physicians, providers, and other resources to make sure that members receive effective and safe care.
  • Providing wellness education to members
  • Collaborating with medical director, pharmacists, and other team members
  • Recognitions: Remarkable Associate Recognition on 2024-04-15.
  • Acting as a back team leader and clinical support to the the team.
  • Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans.
  • Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
  • Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
  • Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Optimized resource utilization by identifying opportunities for cost containment without compromising care quality.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Facilitated smooth transitions between healthcare settings by effectively communicating pertinent information to receiving facilities or home health agencies.
  • Enhanced interdisciplinary team communication, ensuring timely and accurate updates on patient progress.
  • Collaborated with multidisciplinary teams to devise evidence-based treatment plans that improved patient satisfaction scores.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Conducted thorough assessments to identify gaps in care and develop targeted interventions for improvement.
  • Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
  • Developed strong relationships with patients, families, and healthcare providers, fostering trust and open communication resulting in improved satisfaction scores.
  • Mentored new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team.
  • Advocated for patient needs, addressing concerns with healthcare providers and insurance companies to ensure optimal care was received.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.

Nurse Case Manager

Anthem Inc
10.2021 - 10.2023
  • Providing education and connecting patient with appropriate resources to optimize health outcomes, decrease complications, and re-current emergency room visits and hospital stays.
  • Coordinating care with physicians, providers, and other resources to make sure that members receive effective and safe care.
  • Providing wellness education to members
  • Collaborating with medical director, pharmacists, and other team members
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Initiated cross-discipline collaboration efforts that led to improved patient outcomes across various departments in the facility.
  • Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients.
  • Evaluated clinical data trends over time, identifying areas requiring process improvements that ultimately led to better overall patient experiences.
  • Assisted with the implementation of new technology solutions that streamlined communication and improved the overall efficiency of care coordination.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

Registered Nurse

Saint Joseph Medical Center
02.2014 - 09.2019
  • Neurology/stroke unit 2014-2015
  • Float Pool: 2015-2019: covering the following units: PCU, Cardiac Tele, Med Surg, Surgery, Oncology, Rehab, Psych, Dialysis
  • Providing direct, individualized care to stroke patients.
  • Application of scientific nursing principles, such as assessment, planning, intervention, implementation, and evaluation
  • Providing stroke education to patients and their families
  • Providing direct, individualized care to seizure patients and other neuro patients
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Registered Nurse

Fresenius Medical Center
10.2012 - 02.2014
  • Providing of direct, individualized dialysis treatments to hospitalized patients
  • Application of scientific nursing principles, such as assessment, planning, intervention, implementation, and evaluation
  • Collaboration with interdisciplinary team members to ensure quality patient care delivery
  • Monitoring dialysis treatments from start to finish
  • Cannulation of accesses, medication administration and performing blood transfusions
  • Teaching patients and patients' families about diet maintenance and proper access care
  • Completion of required orientation
  • Following OSHA guidelines
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Registered Nurse

Passages Hospice
10.2011 - 10.2012
  • Application of scientific nursing principles, such as assessment, planning, intervention, implementation, and evaluation
  • Delivering end-of-life care
  • Providing hands on nursing care around the clock
  • Pain and symptom management
  • Providing support for patients and their families
  • Ordering supplies and necessary equipment to care for patients at home
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

Education

Master of Science - Nursing Informatics

Western Governors University
Salt Lake City, UT
05.2024

Bachelor of Science - Nursing

Loyola University
Chicago, IL
01-2014

Skills

  • Operating Systems: Windows 31 – Windows 10
  • Microsoft: PowerPoint, Word, Excel, Outlook, Visio, SharePoint, Teams, Jabber, One Note
  • Specialty: Med Tech, Epic, Aerial, Aerial 20, HRS, HIP, Mums
  • Medication monitoring
  • Clinical assessment
  • Care coordination
  • Policy adherence
  • Technology proficiency
  • Care plan adjustment
  • Disease management
  • HIPAA compliance
  • Community resources
  • Patient care and education
  • Medication management
  • Healthcare regulations
  • Discharge planning
  • Utilization review
  • Chronic disease management
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Adaptability and flexibility
  • Creative problem solving
  • Decision-making
  • Active listening
  • Patient and family advocacy
  • Team building
  • Safety protocols
  • Delegation and motivation
  • Task prioritization
  • Self motivation
  • Health promotion
  • Interpersonal communication
  • Training staff
  • Group and individual instruction
  • Intake and discharge

Certification

  • RN License at the following states: AL, AZ, AK, CT, DE, FL, GE, HI, ID, IL, IN, KY, LA, MN, MT, NE, NV, NH, NM, , ND, OH, OK, RI, TN, TX, UT, VT, VA, WV, WI, WY.
  • Case Manager Certification: effective 2024-12-07 to 2029-11-30

Affiliations

  • Member - NCNA Council on Nursing Informatics
  • Member - American Nurses Association
  • Steering Committee Member - Alliance of Nursing Informatics (ANI)

Certifications

Certified Case Manager

Timeline

Nurse Case Manager

Anthem Inc
10.2021 - 10.2023

Nurse Case Manager

HCSC
09.2019 - Current

Registered Nurse

Saint Joseph Medical Center
02.2014 - 09.2019

Registered Nurse

Fresenius Medical Center
10.2012 - 02.2014

Registered Nurse

Passages Hospice
10.2011 - 10.2012

Master of Science - Nursing Informatics

Western Governors University

Bachelor of Science - Nursing

Loyola University

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Elzbieta Georgeff