Elvira Oniye
Chicago
Summary
Dynamic Healthcare IT Consultant and Epic Super User with extensive experience supporting hospital go-lives, patient access, and clinical registration workflows across major health systems nationwide. Adept at training and coaching front-line staff, optimizing scheduling and registration processes, and delivering elbow-to-elbow support during high-pressure activations. Skilled in both Inpatient and Outpatient environments, with a proven ability to troubleshoot issues, resolve end-user concerns, and improve the adoption of EHR workflows. Recognized for strong communication, technical training expertise, and the ability to bridge clinical operations with IT systems to ensure seamless patient care delivery.
Overview
2026
2026
years of professional experience
Work History
Epic OpTime Go-Live Consultant
Advent Health
Tampa
10.2025 - Current
- Delivered elbow-to-elbow support for end users during the Lumens go-live, ensuring seamless adoption of new endoscopy documentation workflows.
- Trained physicians, nurses, and clinical staff on Lumens system navigation, procedure documentation, and image capture processes using Olympus technology.
- Assisted with troubleshooting technical and workflow issues in real time, escalating unresolved concerns to IT and application teams.
- Educated providers on Smartsets, Notewriter, and setting up end-user Inbasket pools, as well as setting up favorite Smartext templates.
- Assisted physicians and nurses in documenting hyperspace encounters.
- Provided feedback to project managers on user adoption challenges, and contributed to post-go-live optimization efforts.
Patient Access Representative
Serenity Behavior Hospital
Chicago
12.2024 - 12.2024
- Supported the front desk on how to create multiple schedules.
- Trained new staff on registration procedures and patient interaction protocols.
- Collaborated with medical staff to ensure seamless patient access and flow.
- Supported physicians with signing notes and orders from In Basket.
- Coordinated patient appointments and managed scheduling for healthcare providers.
Epic Cadence ATE Support Consultant
Wellstar Heath System
Atlanta
10.2024 - 10.2024
- Supported registrars with registration, patient accounts, and scanning.
- Assisted all staff in the perioperative area.
- Supported the front desk on how to create multiple schedules and schedule appointments.
Epic ATE ClinDoc Consultant
RWJB
Newark
09.2024 - 10.2024
- Supported clinicians in navigating Epic ClinDoc modules, including flowsheets, note templates, smart phrases, and documentation review workflows.
- Reinforced formal training by providing hands-on guidance, customized to each clinician’s workflow.
- Guided nurses, physicians, and ancillary staff through new workflow steps, documentation workflows, order entry, and smart tools.
- Provided daily feedback to leadership on trending issues, user readiness, and workflow risks.
Patient Access, Registration
Physician One Urgent Care
Milford
08.2024 - 09.2024
- Helped super users deepen their competency with advanced Epic functions and best practices.
- Assisted front desk staff in registering patients accurately by collecting demographics, insurance information, and consent forms in compliance with organizational and regulatory standards.
- Identified authorization, referral, and pre-certification needs, and communicated them to clinical or scheduling teams.
- Supported front desk operations including scheduling, appointment confirmations, cancellations, and updating provider calendars.
Epic Go-Live Consultant (ASAP)
Multicare Hospital
Yakima
06.2024 - 07.2024
- Help customize toolbars to make documentation more efficient.
- Help anesthesiologists, physicians, and pre-op/OR/PACU nurses set up some SmartPhrases templates for their notes.
- Helped create filters in the Chart Review activity tab for MAs and RNs to find data, such as labs and notes, more efficiently.
- Supported nurses with charting vitals, I/O, and adding and removing LDA on the flowsheet.
ClinDoc/CPOE Go-live Consultant
Mount Sinai Hospital
Manhattan
05.2024 - 06.2024
- Ensured verified patient identity, and ensured all required documentation was complete prior to service.
- Maintain clear and consistent communication to provide diagnostic assistance, resolution to questions and problems, submitting issue and problem reports, and routing system problems to IT Services teams.
- Assisted the unit clerk with documenting patient admission, transfer, discharge, and requesting patient transport.
Epic Ambulatory Go-Live
Lifeline Medical Associates
Salina
03.2024 - 04.2024
- Assisted medical assistants, nurse practitioners, and physicians navigate the Inbasket system to receive and respond to clinical messages.
- Developed quick-reference guides for common Epic Ambulatory tasks and processes.
- Provided on-site support during Epic Ambulatory system go-live events.
- Gathered user feedback to improve support materials and documentation.
Epic Go-Live Consultant
Salina Regional Health General Hospital
Myrtle Beach
02.2024 - 03.2024
- Assisted the unit clerk with documenting patient admission, transfer, discharge, and requesting patient transport.
- Supported nurses with charting and documenting medication.
- Guided providers through order entry, order sets, smart tools, and CDS alerts to ensure accurate and safe ordering.
Ambulatory/Inpatient Epic Consultant
Multicare Hospital
Wesley
01.2024 - 02.2024
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Provided end-user support on how to perform hands-off and review patients' education and discharge plan.
- Led Epic Go-Live activities for Ambulatory and Cadence modules, configuring workflows in EpicCare Ambulatory.
Epic ATE Support Specialist
Prelude University Hospital
South Euclid
10.2023 - 11.2023
- Assisted staff in navigating key ADT functions, such as patient lookup, duplicate record management, guarantor account setup, and chart correction workflows.
- Helped staff correct transfer mistakes, update patient locations, and resolve encounter link errors.
- Provided clarification on Prelude best practices, including editing encounters, merging charts, and managing guarantor accounts.
Epic Grand Central/ED Registration support
Mount Sinai Hospital
Long Island
06.2023 - 2023
- Completed day-to-day duties accurately and efficiently.
- Guided users through admissions, transfers, and discharges to ensure accurate placement and real-time patient status updates.
Cadence/MyChart
Marshfield Clinic
Steven Point
01.2023 - 2023
- Trained the front desk on registering patients with outdated registration and Medicare patients.
- Conducted a classroom session to help the end user understand how to use it as a scheduling tool.
- Follow up with issues and complaints until they are resolved.
EPIC Beacon Go-Live ATE Support Specialist
Atrium Health
Shelby
08.2022 - 09.2022
- Provided at-the-elbow support to oncology providers, nurses, and infusion staff using Epic Beacon for chemo ordering, administration documentation, and treatment plan workflows.
- Guided clinicians through Beacon navigators, treatment plan setup, cycle/order review, chemo protocols, and supportive therapy ordering.
- Ensured compliance with safety workflows, such as second-nurse verification, dose double-checks, and infusion start/end monitoring.
- Coordinated with the lab and radiology teams to ensure the timely availability of prerequisite results for chemo administration.
- Supported navigation of key Beacon workflows, including Visit Navigator, Treatment Plan Navigator, Therapy Plans, and Flowshield integration.
Epic Ambulatory Consultant
Prime Health Hospital
Kansas City
06.2022 - 07.2022
- Trained end-users on Epic systems to improve adoption and efficiency.
- Worked closely with other departments to coordinate projects related to Epic Ambulatory applications.
- Provided end-user support on how to perform a hands-off review of patients' education and discharge plans.
- Delivered elbow-to-elbow support for providers and clinical staff in Epic Ambulatory, ensuring accurate documentation of patient encounters, orders, and follow-up workflows.
Epic Go-live Patient Access support
Yale-Optimus Health
Bridgeport
2022 - 06.2022
- Trained the front desk on registering patients with outdated registration, and Medicare patients.
- Conducted a classroom session to help the end user understand how to use it as a scheduling tool.
- Follow up with issues and complaints until they are resolved.
Epic Grand Central/ED Registration Representative
Cedars-Sinai/Huntington Hospital
Pasadena
11.2022 - 2022
- Greeted and registered patients in a fast-paced emergency department environment.
- Ensured Staffs Collected and verified patient information for accurate medical records.
- Helped Manage patient flow to ensure timely service in the emergency department.
- Coordinated with medical staff for efficient patient care delivery.
Cerner Activation Specialist
Marshfield Clinic
Wisconsin Rapids
10.2022 - 2022
- Collaborated with clinical teams to optimize electronic health record usage.
- Provided technical support to end-users, resolving issues efficiently and effectively.
Epic Go-Live Consultant
Providence Health Care
Lubbock
03.2022 - 2022
- Trained intra-op nurses on proper procedure log documentation for cath cases.
- Diagnosed and resolved hardware, software, and network issues efficiently.
- Assisted the unit clerk with documenting patient admission, transfer, discharge, and requesting patient transport.
Patient Access Representative
Clearbrook Seniorcare
Chicago
03.2021 - 11.2021
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Communicated effectively with patients regarding their financial responsibilities and payment options.
- Assisted patients with registration and verification of insurance information.
Epic Implementation Technician (Go-Live Prep and TDR)
Providence Health & Services
Orange County
02.2021 - 06.2021
- Participate with pre planning of Technical Dress Rehearsal checking status of computers and printers.
- Check that the computer names codes match the labels on the monitors.
- Note any discrepancies on scanners and printers items that did not connect after testing.
- Ensure users can log into the teams app and the Epic practice environment for access to the applications for training purposes.
- Log into Epic and verified scanners and printers (Plain, Label and Arm bands) are connecting and printing after testing.
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake, UTAH01-2026
Associate of Arts - Arts
Oakton Community College
Des Plaines, IL08-2021
Skills
- Epic super user
- Inpatient & Outpatient support
- ClinDoc proficiency
- Beaker expertise
- Project management
- Attention to detail
- User training
- Epic system navigation
- Documentation accuracy
- Workflow optimization
- Effective communication
- Go-live support
Timeline
Epic OpTime Go-Live Consultant
Advent Health
10.2025 - Current
Patient Access Representative
Serenity Behavior Hospital
12.2024 - 12.2024
Epic Cadence ATE Support Consultant
Wellstar Heath System
10.2024 - 10.2024
Epic ATE ClinDoc Consultant
RWJB
09.2024 - 10.2024
Patient Access, Registration
Physician One Urgent Care
08.2024 - 09.2024
Epic Go-Live Consultant (ASAP)
Multicare Hospital
06.2024 - 07.2024
ClinDoc/CPOE Go-live Consultant
Mount Sinai Hospital
05.2024 - 06.2024
Epic Ambulatory Go-Live
Lifeline Medical Associates
03.2024 - 04.2024
Epic Go-Live Consultant
Salina Regional Health General Hospital
02.2024 - 03.2024
Ambulatory/Inpatient Epic Consultant
Multicare Hospital
01.2024 - 02.2024
Epic ATE Support Specialist
Prelude University Hospital
10.2023 - 11.2023
Epic Grand Central/ED Registration support
Mount Sinai Hospital
06.2023 - 2023
Cadence/MyChart
Marshfield Clinic
01.2023 - 2023
Epic Grand Central/ED Registration Representative
Cedars-Sinai/Huntington Hospital
11.2022 - 2022
Cerner Activation Specialist
Marshfield Clinic
10.2022 - 2022
EPIC Beacon Go-Live ATE Support Specialist
Atrium Health
08.2022 - 09.2022
Epic Ambulatory Consultant
Prime Health Hospital
06.2022 - 07.2022
Epic Go-Live Consultant
Providence Health Care
03.2022 - 2022
Patient Access Representative
Clearbrook Seniorcare
03.2021 - 11.2021
Epic Implementation Technician (Go-Live Prep and TDR)
Providence Health & Services
02.2021 - 06.2021
Epic Go-live Patient Access support
Yale-Optimus Health
2022 - 06.2022
Bachelor of Science - Information Technology Management
Western Governors University
Associate of Arts - Arts
Oakton Community College