NCAA Division I & II, NJCAA, and IHSA soccer referee 2017 - Current
Erik Turley
Springfield,IL
Summary
Results-driven sales and account management professional with over ten years of experience driving business growth and customer satisfaction in the beverage equipment industry. Skilled in managing diverse customer accounts, developing strategic growth initiatives, and leading cross-functional teams for product launches and process improvements. Successful in optimizing operations, including forecasting, inventory management, and logistics coordination, while providing exceptional support and training to clients. Proven ability to enhance and grow client relationships through innovative solutions and exceptional service
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Inside Sales Manager
BUNN-O-Matic Corp
Springfield, IL
04.2022 - Current
- Manage portfolio consisting of 400-600 active customer accounts, with a total value of 8.5 million
- Negotiated and executed strategic growth initiatives focused on increasing market share with products and driving business expansion
- Streamlined the process of preparing quotes, managing orders, monitoring product status, maintaining inventory levels, and tracking shipments
- Provided training and technical support to clients on BUNN equipment, enhancing product utilization and customer loyalty
- Developed and executed strategies to sell slow-moving inventory, reducing overstock and increasing sales
Global Sales Project Manager
BUNN
Springfield, IL
04.2017 - 04.2022
- Provided office support for nine-member Eastern zone sales team members
- Conduct and coordinate shipping deliveries and truckloads with customer logistics teams
- Led cross-functional teams in product development, engineering, service, and marketing to successfully roll out and support new product launches
- Manage customer forecasting and develop master schedule with production operations
- Recommended improvement in products, packaging, shipping, and delivery to enhance product and customer support
- Office support for nine Eastern Zone sales team members
Service Account Manager
BUNN
Springfield, Oregon
06.2016 - 04.2017
- Manage complete service operations for assigned key service accounts
- Manage customer escalations and determined action plans
- Monitor service inventory part levels, requisitions, and measured service performance metrics
- Participated in development of pricing, project timelines, and available resources in RFP's
- Presented quarterly and yearly business reviews for accounts by WebEx and customer visit
Education
MBA - Business Administration And Management
University of Illinois
Springfield 03.2022 - 05.2023
Bachelor of Science - Information, Communication, and Technology
Florida State University
Tallahassee, FL 08.2009 - 01.2012
Skills
Strategic communications
Sales management
Strategic planning
Business development
Revenue growth
Interests
Timeline
Inside Sales Manager
BUNN-O-Matic Corp
04.2022 - Current
MBA - Business Administration And Management
University of Illinois
03.2022 - 05.2023
Global Sales Project Manager
BUNN
04.2017 - 04.2022
Service Account Manager
BUNN
06.2016 - 04.2017
Bachelor of Science - Information, Communication, and Technology
Florida State University
08.2009 - 01.2012
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