Summary
Overview
Work History
Education
Skills
Timeline
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Elsy AlAtik

MBA Student
Chekka

Summary

Motivated MBA student with a Marketing background seeking to broaden business acumen and transition into a well-rounded leadership role. A Marketing degree provided a strong foundation in consumer behavior and strategy. The MBA program will further develop expertise in areas like finance, operations, and human resources, preparing for effective contribution across all aspects of a business. Eager to leverage analytical and communication skills to collaborate with cross-functional teams and drive strategic growth initiatives.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Online Travel Agent

Sirius Travel
09.2022 - Current
  • Managed complex itineraries for multi-destination trips, ensuring seamless travel experience for clients.
  • Monitored industry trends to stay current on popular destinations, emerging markets, and best practices in field of online travel sales.
  • Developed strong relationships with suppliers, securing competitive rates for clients on flights, accommodations, and excursions.
  • Resolved client issues promptly and professionally, maintaining high levels of customer satisfaction.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.

Logistics Intern

Esper Daaboul for Trading
06.2022 - 09.2022
  • Investigated pricing structures and suggested optimal vendors.
  • Responded to customer requests for information and resolved billing issues.
  • Reached out to customers to offer solutions to diverse business issues.
  • Completed comprehensive analysis of billing and shipping issues in previous months to determine areas in need of improvement.

Marketing Department Intern

JSK Real Estate
10.2021 - 12.2021
  • Collaborated with team members to help expand marketing channels.
  • Listed Clients properties on digital platforms
  • Assisted sales agents in farming process

Main Office Secretary

Al Atik Furniture
05.2021 - 08.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Maintained transaction security by verifying payment cards against identification.
  • Developed new filing and organizational practices, saving company substantial money per week in labor expenses.

Receptionist

Las Salinas Resort
06.2019 - 08.2019
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.

Education

MBA - Business Administration

University Of Balamand
Koura
09.2022 - Current

Bachelor of Science - Marketing

Saint Famille University
Batroun
01.2020 - 2022.07

High School Diploma -

Notre Dame Du Salut
Chekka
09.2004 - 2018.05

Skills

  • Effective Communication

  • Time Management

  • Problem Solving

  • Analytical Thinking

  • Computer Skills (Excel, PowerPoint, Word)

  • Travel industry knowledge

  • Administrative tasks

Timeline

Online Travel Agent

Sirius Travel
09.2022 - Current

MBA - Business Administration

University Of Balamand
09.2022 - Current

Logistics Intern

Esper Daaboul for Trading
06.2022 - 09.2022

Marketing Department Intern

JSK Real Estate
10.2021 - 12.2021

Main Office Secretary

Al Atik Furniture
05.2021 - 08.2021

Bachelor of Science - Marketing

Saint Famille University
01.2020 - 2022.07

Receptionist

Las Salinas Resort
06.2019 - 08.2019

High School Diploma -

Notre Dame Du Salut
09.2004 - 2018.05

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Elsy AlAtikMBA Student