Summary
Overview
Work History
Education
Skills
Timeline
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Elsa Ajeti

Naperville

Summary

Business specialist with proven experience in retail operations, financial analysis, and cross-functional management. Currently driving sales and customer engagement remotely as a Business Specialist at Lululemon, with previous experience as a Manager of Operations and Financial Analyst for a fully remote company. Skilled in data analysis, forecasting, and process optimization, with a strong track record of turning complex datasets into actionable business insights. Adept at using Excel, SQL, and visualization tools to support strategic decision-making and improve efficiency in dynamic, growth-oriented environments.

Overview

6
6
years of professional experience

Work History

Business Specialist

Lululemon
02.2024 - Current
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Prepared and maintained records of sales and revenue.
  • Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
  • Analyzed stock levels and processes to predict inventory problems and formulate solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed data entry, maintained filing system for housing program participants and entered and retrieved data for accuracy, completeness and privacy.

Assistant Manager of Operations

Abercrombie & Fitch
11.2023 - 01.2024
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Updated and maintained databases with current information.

Financial Data Analyst

HerbyPop (Northern Illinois University)
03.2021 - 05.2023
  • Performed customer segmentations for cards and personal loans, leveraging analytics to improve marketing campaign targeting.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Created and maintained precise and accurate models, charts and reports.
  • Created financial strategies to optimize portfolio performance and reduce risk.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
  • Assisted companies with choosing and timing investments for optimal results.

Guest Experience Leader

Maurices
01.2020 - 03.2021
  • Evaluated new business opportunities and conducted feasibility studies to assess financial viability.
  • Developed strategies to improve efficiency of business operations and reduce costs.
  • Coordinated with the marketing team to plan and execute promotional events.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Recruited, interviewed and hired qualified candidates for open positions.
  • Developed loyalty programs to increase customer retention and sales.

Education

Bachelor of Science - Business Administration

Northern Illinois University
12-2024

High School Diploma -

DeKalb High School
12-2021

Skills

  • Inventory management
  • Business development understanding
  • Data monitoring
  • Organizational skills
  • Operations management
  • Business acumen
  • Business analysis and reporting
  • Financial management
  • Customer service
  • Gap analysis

Timeline

Business Specialist

Lululemon
02.2024 - Current

Assistant Manager of Operations

Abercrombie & Fitch
11.2023 - 01.2024

Financial Data Analyst

HerbyPop (Northern Illinois University)
03.2021 - 05.2023

Guest Experience Leader

Maurices
01.2020 - 03.2021

Bachelor of Science - Business Administration

Northern Illinois University

High School Diploma -

DeKalb High School

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Elsa Ajeti