Elliott Watts
Batavia
Summary
Detail-oriented security professional with expertise in incident response, emergency procedures, and team leadership. Proven ability to train personnel and manage security operations effectively.
Overview
13
13
years of professional experience
Work History
Security Officer
Northwestern Memorial Hospital
Winfield
2025.10 - Current
- Monitored hospital premises to ensure safety and security for patients and staff.
- Responded promptly to alarms and emergency situations throughout the facility.
- Conducted regular patrols of hospital grounds to identify potential security risks.
- Assisted in managing visitor access and verifying identification at main entrances.
- Trained new security personnel on protocols and emergency response procedures.
- Prepared incident reports documenting unusual activities or disturbances on-site.
- Collaborated with medical staff to address security concerns during patient care.
MediVan Driver
A-TEC Ambulance
West Chicago
2024.04 - 2025.10
- Operated ambulance vehicles to ensure timely patient transport.
- Assisted medical personnel with patient loading and unloading procedures.
- Conducted pre-trip inspections to maintain vehicle safety and functionality.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided compassionate support to patients during transportation experiences.
- Responded promptly to emergency calls while prioritizing patient care needs.
- Maintained accurate logs of mileage, fuel usage, and service records.
- Communicated effectively with dispatch for efficient route management.
- Adhered to traffic laws and safety regulations during all driving activities.
Shift Leader
Nandos Peri Peri
Oak Park
2018.12 - 2023.03
- Supervised team members during busy service periods to ensure smooth operations.
- Trained new staff on menu items and customer service standards.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Coordinated shifts and scheduled employee assignments for optimal coverage.
- Managed inventory levels and placed orders for necessary supplies.
- Maintained cleanliness and organization of dining and kitchen areas.
- Implemented safety procedures to uphold health regulations in the restaurant.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Delivery Driver
Empire Cooler Service
Chicago
2018.06 - 2021.06
- Delivered products to various locations in a timely manner.
- Operated delivery vehicle safely and efficiently.
- Maintained accurate records of deliveries and pickups.
- Communicated effectively with customers regarding delivery schedules.
- Loaded and unloaded products for transport as required.
- Followed safety protocols during all delivery operations.
- Assisted in inventory management and product organization.
- Collaborated with team members to optimize delivery routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Service Coordinator
Catholic Charities Of Chicago
Chicago
2013.06 - 2020.06
- Coordinated service delivery for various community programs and initiatives.
- Coordinated service schedules and appointments with clients.
- Managed client intake process to ensure timely access to resources.
- Facilitated communication between clients and service providers effectively.
- Liaised between client and technician to keep parties fully informed.
- Developed and maintained strong relationships with community partners and stakeholders.
- Organized training sessions for staff on service coordination best practices.
- Provided timely feedback to management on service failures and customer concerns.
Education
High School Diploma -
Austin College And Career Academy
Chicago, IL2015-06
Skills
- Incident response
- Surveillance monitoring
- Emergency procedures
- Access control
- Patrol procedures
- Safety compliance
- Report writing
- Record keeping
- Access management
- Service coordination
- Customer relationship management
- Inventory management
- Vehicle operation
- Route optimization
- Training management
- Staff training
- Time management
- Attention to detail
- Conflict resolution
- Team leadership
- Customer service
Timeline
Security Officer
Northwestern Memorial Hospital
2025.10 - Current
MediVan Driver
A-TEC Ambulance
2024.04 - 2025.10
Shift Leader
Nandos Peri Peri
2018.12 - 2023.03
Delivery Driver
Empire Cooler Service
2018.06 - 2021.06
Service Coordinator
Catholic Charities Of Chicago
2013.06 - 2020.06
High School Diploma -
Austin College And Career Academy