Elliott Heggie
Normal
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills. Demonstrates passion in all areas of the work environment. Offering strong interpersonal and communication skills, coupled with friendly and approachable demeanor. Brings ability to quickly grasp and apply new concepts and procedures, ensuring efficient and accurate transactions. Dedicated to providing excellence in the work environment.
Overview
1
1
year of professional experience
Work History
Color Guard Directior
University High School
06.2025 - Current
- Developed and implemented engaging color guard routines aligned with seasonal themes.
- Led rehearsals, fostering teamwork and enhancing performance skills among participants.
- Collaborated with music directors to synchronize performances with accompanying music selections.
- Organized and coordinated logistics for competitions, ensuring smooth event execution.
- Trained new members on fundamental techniques and safety protocols within the color guard program.
- Communicated effectively with parents regarding practice schedules, performance expectations, and progress updates for their children''s involvement in the program.
- Promoted a culture of excellence within the color guard program, inspiring students to strive for continuous improvement in their performances.
- Ensured compliance with school policies and guidelines while maintaining high standards of professionalism within the color guard program.
Color Guard Assistant Director
Unit 5 School District
06.2025 - Current
- Developed choreography that enhanced visual appeal and storytelling within performances, contributing to overall audience engagement.
- Trained new members on techniques and performance standards, fostering teamwork and skill development within the group.
- Provided constructive feedback to student, improving individual performances and overall group cohesion through collaborative practice sessions.
- Collaborated with fellow instructors to refine drill designs, ensuring alignment with competitive standards and enhancing scoring potential.
- Maintained proper equipment care, ensuring the longevity and optimal functionality of flags, rifles, and sabers.
Cafe Team Member
Urban Air Trampoline and Adventure Park
03.2025 - 10.2025
- Provided excellent customer service, ensuring a positive experience for all guests.
- Prepared and served food and beverages according to health and safety standards.
- Maintained cleanliness of cafe area, adhering to sanitation guidelines.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to ensure smooth cafe operations during peak hours.
- Trained new staff on cafe procedures and customer service best practices.
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
Front End Cashier
Hy-Vee
08.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained knowledge of product promotions to enhance customer experience.
- Assisted customers with inquiries, ensuring timely resolution and satisfaction.
- Handled cash and credit card payments accurately to minimize discrepancies.
- Adapted quickly to changing tasks during peak business hours, enhancing workflow efficiency.
Education
Bachelor of Science - Mechanical Engineering
Illinois State University
Normal, Illinois, IL05-2029
High School Diploma -
Normal Community West Highschool
Normal, IL05-2025
Skills
- Quick learner
- Excellent customer service
- Patience and empathy
- Strong work ethic
- Reliability and punctuality
- Cash register operation
- Point-of-sale system operation
- Accurate money counting
- Customer service
- Customer assistance
- Professionalism and courtesy
- Cash management
Timeline
Color Guard Directior
University High School
06.2025 - Current
Color Guard Assistant Director
Unit 5 School District
06.2025 - Current
Cafe Team Member
Urban Air Trampoline and Adventure Park
03.2025 - 10.2025
Front End Cashier
Hy-Vee
08.2024 - 03.2025
Bachelor of Science - Mechanical Engineering
Illinois State University
High School Diploma -
Normal Community West Highschool