Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elliot Jasso Cortes

Addison

Summary

Focused and dedicated insurance professional with years of experience providing superior customer service and rates for Home, Auto, Health and Life policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. As well as several years of experience in customer service.

Overview

7
7
years of professional experience

Work History

Office Representative

LUIS GARCIA STATE FARM
01.2022 - 01.2025
  • Explained different options to prospective clients, encouraging the sale of insurance policies that best fit their needs
  • Averaging 40 applications submitted a month
  • Wrote and reinstated insurance policies, following underwriting and business rules
  • Explained coverage options to potential policyholders, answering questions or concerns

Shift Manager

TAQUERIA MEXICO 2000
06.2021 - 01.2022
  • Strengthened employee performance ratings while supervising a five-member crew to ensure optimal productivity in delivery of over 100 daily lunch orders
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

Crew Supervisor

Four Seasons Amusements
06.2018 - 06.2021
  • Operated and explained proper use of mechanical equipment to employees
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities
  • Resolved customer complaints regarding worker performance or services rendered

Education

Bachelor of Science - Biochemistry

Elmhurst University
Elmhurst, IL
05.2026

Associate of Science -

College of DuPage
Glen Ellyn, IL
05.2023

National Insurance Producer Registry -

02.2023

Skills

  • Customer Service
  • Word processing software
  • Cross-Selling and Upselling
  • Client interaction

Languages

Spanish
Native or Bilingual

Timeline

Office Representative

LUIS GARCIA STATE FARM
01.2022 - 01.2025

Shift Manager

TAQUERIA MEXICO 2000
06.2021 - 01.2022

Crew Supervisor

Four Seasons Amusements
06.2018 - 06.2021

Associate of Science -

College of DuPage

National Insurance Producer Registry -

Bachelor of Science - Biochemistry

Elmhurst University
Elliot Jasso Cortes