ELLA PUNZALAN
Cicero
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Processing and Sale Associate
Home Goods
Naperville
11.2025 - Current
- Guided customers in product selection and addressed inquiries to enhance shopping experience
- Provided friendly and professional customer service
- Processed daily inventory to maintain accurate stock levels
- Supported backroom coordinator in managing stockroom organization and inventory flow
- Supported manager in completing projects efficiently and effectively.
Courier
Uber Eats
Chicago
05.2022 - 06.2025
- Delivered food orders efficiently while maintaining high customer satisfaction
- Communicated with customers regarding order updates and issues
- Managed time effectively to meet delivery deadlines
- Maintained professionalism and accuracy in every delivery
CSR/Driver Examiner
BMV
West Lafayette
05.2020 - 10.2021
- Provide customer service and support related to vehicle registration and renewal
- Provided excellent customer service in a high-volume environment
- Maintained accurate records and documentation
- Responsible for giving driving examinations to obtain a driving license
Production Associate
Heartland Automotive
Lafayette
11.2019 - 01.2020
- Assists in the manufacturing of automotive parts
- Examine and assemble automotive parts
- Material handling of automotive parts
Processing and Sale Associate
Home Goods
Naperville
08.2015 - 07.2019
- Guided customers in product selection to improve shopping experience
- Provided friendly and professional customer service
- Processed daily inventories to ensure accurate stock levels
- Coordinated with backroom coordinator to optimize stockroom management
- Assisted the manager with project completion
Education
High School -
York High School
Elmhurst, IL01-2014
Skills
- Inventory management
- Sales documentation
- Strong Customer Service Skills
- Attention to detail
- Time management
- Fast-paced multitasking
- New hire training
- Visual merchandising
- Problem-solving abilities
- Adaptability and flexibility
- Strong Communication Skills
- Effective communication
- Detail-oriented
- Team Player
- Strong Work Ethics
- Adaptability and flexibility
Certification
Certified Driving Examiner
Timeline
Processing and Sale Associate
Home Goods
11.2025 - Current
Courier
Uber Eats
05.2022 - 06.2025
CSR/Driver Examiner
BMV
05.2020 - 10.2021
Production Associate
Heartland Automotive
11.2019 - 01.2020
Processing and Sale Associate
Home Goods
08.2015 - 07.2019
High School -
York High School