Ella Novak
Oak Forest
Summary
Reliable and adaptable professional with experience in the food service industry. Skilled in providing exceptional customer experiences and managing multiple responsibilities efficiently. Eager to leverage strengths to contribute to a positive dining atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
SushiNova
Chicago, IL
12.2025 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly, enhancing overall satisfaction rates.
- Developed strong knowledge of menu offerings to provide informed recommendations.
Host
SushiNova
Chicago, IL
08.2025 - Current
- Welcomed and seated guests, ensuring a positive dining experience.
- Managed reservation systems to optimize seating and reduce wait times.
- Monitored dining area for cleanliness and timely table turnover.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista
Starbucks
Tinley Park, IL
07.2023 - 07.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted customers with menu selections, enhancing overall experience.
- Operated espresso machines and other equipment, adhering to safety protocols.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
No Degree - Healthcare
South Suburban College of Cook County
South Holland, IL08.2027
High School Diploma -
Tinley Park High School
Tinley Park, IL05.2024
Skills
- Excellent in fast-paced work environments
- Customer service
- Open-minded
- Team player
- Good memory
- Communication
- Flexible
Certification
- ServSafe Food Certification
- Adult and Pediatric First Aid/CPR/AED
- OSHA Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
SushiNova
12.2025 - Current
Host
SushiNova
08.2025 - Current
Barista
Starbucks
07.2023 - 07.2025
No Degree - Healthcare
South Suburban College of Cook County
High School Diploma -
Tinley Park High School