Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ella Hoffman

Geneva

Summary

Dynamic and dedicated professional with extensive customer service experience at Stockholms and McDonald's. Proven ability to multitask effectively while maintaining high standards of cleanliness and food preparation. Known for patience and empathy, ensuring exceptional guest satisfaction and a welcoming atmosphere. Passionate about delivering quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Hostess

Stockholms
11.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating seating logs simultaneously.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Completed daily side work and opening and closing duties without fail.

Crew Member

McDonalds
05.2022 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Geneva Community Highschool
Geneva, IL
05-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Cleaning and sanitation
  • Kitchen experience
  • Culinary knowledge
  • Passion for work

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Playing Sports
  • Cooking
  • Learning new recipes
  • Growing herbs, vegetables, or fruits in home gardens
  • The art of baking and pastry-making, experimenting with recipes
  • Guitar

Timeline

Hostess

Stockholms
11.2024 - Current

Crew Member

McDonalds
05.2022 - 08.2023

High School Diploma -

Geneva Community Highschool

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Ella Hoffman