Ella Eltzofin

Key Responsibilities:

Team Leadership and Management: Effectively lead and manage several software development teams (30+ employees), ensuring clarity of roles and responsibilities, fostering a collaborative environment, and driving continuous improvement.

• Quality Assurance and Support: Implement robust QA processes to maintain high standards of software quality. Coordinate seamless support operations and enhance user satisfaction.

• Project Management: Successfully manage tight schedules and prioritize tasks to ensure on-time delivery of projects. Employ agile methodologies to adapt to changing requirements:

o Sprint Planning: Facilitating sprint planning sessions where development teams collaboratively define goals and prioritize tasks. This ensures clarity of objectives and alignment with project timelines.
o Time Evaluations: Conducting thorough time evaluations to estimate and allocate resources effectively and minimize risks.
o Progress Monitoring: Rigorously monitoring project progress throughout each sprint, I ensure that teams adhere to timelines and quality standards.

• Stakeholder Engagement: Build strong relationships with business stakeholders of all organizational levels to understand their needs, prioritize deliverables, and provide regular updates on project progress and outcomes with clarity and transparency.

• Recruitment and Onboarding: Strategically sourcing new talents to cultivate diverse and high-performing teams

• Fostering a supportive, fun, and collaborative environment

As a CRM IT Manager at Champion Motors, I led multiple teams of talented software engineers, both in-house and outsourced, specializing in diverse technologies. I was entrusted with full responsibility of overseeing CRM and Marketing vertical, ensuring seamless operations and strategic alignment with business goals. My role involved working closely with key stakeholders, gathering their requirements, and prioritizing demands to drive impactful solutions. I was responsible for development of software solutions to meet stakeholders' demands, ensuring optimized solutions and on-time delivery.
Additionally, I led new complex and innovative projects, utilizing Agile methodology to manage software development projects, while creating supportive and collaborative work environment.

• Leading a small team of software developers using Agile methodology • Responsible of recruiting and training new employees

• Responsible for several key products developed by the IT department (CRM, sales process management, contact center and more ).
• Collaborating closely with all stakeholders across the organization, from high level management to end- users and other software development teams.
• Responsible for project delivery through entire life cycle: requirement gathering and management, writing requirement documents serving both end users and software developers, leading and planning the implementation, responsible for delivery on time.
• Writing requirement documents (SRD/SSD) and UI/UX mock ups

• Defining product requirements, defining the system functionality

•Communicating with clients and stakeholders
• Experience in developing .NET applications using the AS/400 platform and data base (C#, WinForms, WPF and AVR.NET)
• Creating complex SQL queries
• Strong understanding of relational data bases (DB2)

• Writing product requirements , defining system functionality
• Collaborating with end-users and other software development team, in requirement gathering and software development process
• Working with MAINFRAME environment
• Writing COBOL batch & online applications, developing new features according to requirements and maintaining existing software