Elizaveta Gurevich

• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Oversaw training of more than Number team members.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Gathered financial information, prepared documents and closed books.
• Created budgets and forecasts for management group to meet regular accounting deadlines.
• Handled day-to-day accounting processes to drive financial accuracy.
• Evaluated and improved financial records to make important business decisions.
• Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
• Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
• Used advanced software to prepare documents, reports and presentations.
• Reviewed business operations and obligations to help organization function at acceptable level.
• Offered advice and direction to help clients better understand financial goals.
• Partnered with auditors to track errors and add contributions to maintain accuracy.
• Leveraged finance knowledge to strengthen controls and improve transparency.
• Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
• Identified and investigated variances to optimize financial plans and forecasts.

• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Completed credit payments via card processing systems.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Cleaned and maintained dining area and condiment stations.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting and measuring.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Tallied cash drawer at beginning and end of each work shift.
• Stocked, tagged and displayed merchandise as required.
• Addressed customer needs and made product recommendations to increase sales.
• Welcomed customers and helped determine their needs.
• Checked personal identifications during alcohol and tobacco sales.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.

Graduated with Honor.

An overage grade of the exams is 92.

Field of study: Chemistry and Math