Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Elizabeth Sanchez

Harvard

Summary

Reliable and detail-oriented administrative professional with hands-on experience at J.J. Sanchez Landscaping Inc. Skilled in customer service, scheduling, and conflict resolution, with a proven ability to manage communications and maintain accurate records. Bilingual in Spanish and English, enhancing client relationships and supporting team productivity. Known for delivering high-quality service and staying organized in fast-paced, customer-facing environments.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Walmart
Lake Geneva
06.2024 - Current
  • Greet customers and provide fast, friendly service in a high-traffic, tourist-heavy environment.
  • Handle payments including cash, credit cards, EBT, and gift certificates.
  • Assist Spanish-speaking customers by providing in-store translation.
  • Answer customer questions and help locate products quickly.
  • Keep checkout area clean, organized, and fully stocked.
  • Resolve customer concerns politely and efficiently.
  • Train and support new cashiers to ensure smooth operations.
  • Recognized by management for excellent customer service and reliability.
  • Boosted customer satisfaction by personalizing service and staying calm under pressure.
  • Assisted other departments including online grocery pickup, produce, and stocking due to strong performance and adaptability.

Administrative & Field Assistant

J.J. Sanchez Landscaping Inc
Harvard
03.2024 - Current
  • Manage emails, phone calls, and customer messages in a timely and professional manner.
  • Create and send estimates and invoices for landscaping services.
  • Schedule jobs and coordinate with customers and crew members.
  • Maintain accurate records of expenses and payment data while ensuring confidentiality.
  • Answer customer questions and provide basic knowledge of landscape care.
  • Assist with on-site labor including mowing, trimming, and soil preparation.
  • Monitor job site safety and help ensure high-quality work standards.
  • Organize and transport tools, equipment, and personnel to job sites.
  • Translate for Spanish-speaking clients as needed.
  • Support daily operations by running errands and delivering messages or materials.
  • Prepare for meetings and organize materials for distribution.

Education

High School Diploma -

Harvard High School
Harvard, IL
05-2026

Associate of Arts -

McHenry County College
Crystal Lake, IL
05-2026

Skills

  • Customer Service and Professional Communication
  • Appointment scheduling and time management
  • Bilingual: Fluent in Spanish and English
  • Data Entry and Record Keeping
  • Conflict Resolution and Problem Solving
  • Microsoft Office and Administrative Support

Affiliations

  • Athlete
  • Upward bound
  • HHS
  • Link Crew

Accomplishments

  • Most improved scholar
  • student of the month
  • Have several speeches

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Cashier

Walmart
06.2024 - Current

Administrative & Field Assistant

J.J. Sanchez Landscaping Inc
03.2024 - Current

High School Diploma -

Harvard High School

Associate of Arts -

McHenry County College

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Elizabeth Sanchez