Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth McCabe

Pekin,IL

Summary

Detail-oriented Full Charge Bookkeeper/HR Administrator with 15+ years of experience managing end-to-end accounting, payroll, and HR administration for multi-state and international operations. Skilled in full-cycle bookkeeping, tax compliance, employee benefits administration, and 401(k) plan management. Adept at maintaining accurate financial records, streamlining processes, and supporting audits and regulatory filings. Known for reliability, accuracy, and the ability to bridge finance and HR functions to support both business and employee needs.

Overview

23
23
years of professional experience

Work History

Full Charge Bookkeeper/HR Administrator

VIVO
05.2010 - Current
  • Managed full-cycle bookkeeping, including payroll, accounts payable, accounts receivable, general ledger, bank reconciliations, and month-end/year-end closings.
  • Processed multi-state payroll and ensured compliance with federal, state, and local tax regulations, including quarterly and annual filings (W-2, 1099, 941, etc.).
  • Prepared and filed multi-state sales tax returns, HST/GST, and VAT reporting for domestic and international operations.
  • Administered employee benefits programs, maintained accurate employee files, and supported HR compliance efforts.
  • Managed company-sponsored 401(k) plan, including contribution processing, reconciliation, and timely payments.
  • Oversaw accounts payable for 300+ vendors and accounts receivable for 100+ wholesale customers, maintaining accurate aging schedules and reducing outstanding balances.
  • Performed monthly bank and credit card reconciliations, ensuring accurate financial records and reporting.
  • Coordinated with external auditors and tax professionals to support audits, annual tax filings, and compliance reviews.
  • Maintained proficiency in QuickBooks and NetSuite to prepare customized reports and financial statements for management.

Licensed Personal Lines Insurance Producer

Chuck Hubert Allstate Agency
01.2007 - 05.2010
  • Licensed to sell and service personal lines insurance products, including auto, home, renters, and umbrella policies.
  • Assessed client needs and recommended appropriate coverage options to ensure comprehensive protection and compliance with state regulations.
  • Prepared insurance quotes, processed applications, renewals, endorsements, and claims documentation.
  • Maintained strong client relationships through proactive communication, policy reviews, and problem resolution.
  • Consistently met or exceeded sales and retention goals while ensuring excellent customer service.
  • Stayed current on insurance products, underwriting guidelines, and regulatory changes to best serve clients.

Customer Service Lead

The Library Store
06.2002 - 12.2006
  • Supervised and trained customer service team members, ensuring consistent delivery of high-quality support and adherence to company policies.
  • Managed escalated customer inquiries and complaints, providing timely resolutions and maintaining high customer satisfaction.
  • Monitored key performance metrics, coached staff for improvement, and implemented process enhancements to increase efficiency.
  • Collaborated with management to develop and enforce customer service procedures and best practices.
  • Assisted with scheduling, reporting, and administrative tasks to support smooth daily operations.
  • Recognized for leadership in improving team performance, productivity, and customer retention.

Education

Diploma -

Pekin Community High School
Pekin, IL

Skills

  • Full-Cycle Bookkeeping & Financial Reporting
  • Multi-State Payroll Processing & Tax Compliance
  • Employee Benefits Administration & HR File Maintenance
  • 401(k) Plan Management & Compliance
  • Accounts Payable & Receivable Management
  • Sales Tax, VAT, HST/GST Filings
  • Bank & Credit Card Reconciliations
  • Audit Support & External Reporting
  • QuickBooks Desktop, QuickBooks Online NetSuite, EASE, Excel, Google Workspace, Salesforce, Mondaycom, Shopify
  • Payroll administration
  • GAAP

Timeline

Full Charge Bookkeeper/HR Administrator

VIVO
05.2010 - Current

Licensed Personal Lines Insurance Producer

Chuck Hubert Allstate Agency
01.2007 - 05.2010

Customer Service Lead

The Library Store
06.2002 - 12.2006

Diploma -

Pekin Community High School

Similar Profiles

CREATE PROFILE
Elizabeth McCabe