Elizabeth Manaher
Flossmoor
Summary
Results-driven General Manager with expertise in store operations, inventory control, and staff supervision. Proven ability to enhance customer satisfaction and optimize processes for improved efficiency.
Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
17
17
years of professional experience
Work History
Bar and Liquor Store General Manager
Jenkins/Manaher Holding Company DBA Dons' Place
Key West, FL
08.2011 - Current
- Directed daily operations to ensure exceptional customer service and satisfaction.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Implemented staff training programs to enhance team performance and operational efficiency.
- Analyzed sales data to identify trends, inform strategic decisions, and optimize product offerings.
- Entered daily sales numbers as well as quarterly reconciliations.
- Collaborated with vendors to negotiate contracts, resulting in cost savings and improved supply chain efficiency.
- Led store expense control and payroll to optimize business.
- Established strong vendor relationships to negotiate favorable pricing terms while maintaining consistent supply levels for key products.
- Managed daily store operations, ensuring efficient processes, accurate record-keeping, and adherence to company policies.
Paraprofessional
Warsaw Schools
Warsaw, IN
08.2009 - 05.2011
- Assisted educators in implementing individualized education plans for students with diverse learning needs.
- Collaborated with teachers to create engaging lesson materials and adapt instructional strategies for varied learning styles.
- Supported classroom management by reinforcing positive behavior and ensuring a productive learning environment.
- Monitored student progress, documenting observations to inform instructional adjustments and improve outcomes.
Education
Associate of Science - Early Childhood Education
Ivy Tech Community College
South Bend, IN05.2011
Skills
- Store operations
- Employee scheduling
- Merchandise planning
- Customer service
- Problem-solving
- Multitasking and organization
- Operations management
- Documentation and reporting
- Payroll management
- Inventory control
- Staff supervision
- Bank and safe deposits
- Accurate Money Handling
Timeline
Bar and Liquor Store General Manager
Jenkins/Manaher Holding Company DBA Dons' Place
08.2011 - Current
Paraprofessional
Warsaw Schools
08.2009 - 05.2011
Associate of Science - Early Childhood Education
Ivy Tech Community College