Elizabeth Loftus
Yorkville
Summary
Data-driven Pricing specialist bringing advanced knowledge of pricing strategies and effective category management approaches. Expert in market trends and consumer buying behaviors. Works effectively with buying to ensure the most competitive retails.
Overview
14
14
years of professional experience
Work History
Pricing Specialist
Aldi
Batavia
04.2023 - Current
- Assisted with the implementation of new software systems related to pricing operations.
- Communicated regularly with senior management regarding progress towards achieving overall corporate objectives related to pricing initiatives.
- Performed analyses of historical pricing data in order to inform future decisions.
- Created and maintained databases of product prices, discounts, and other relevant information.
- Analyzed cost data and market trends to determine optimal pricing levels for products and services.
- Monitored competitor activities in the marketplace to ensure that our company is competitively priced.
- Collaborated with sales teams to develop competitive pricing strategies for customers.
- Analyzed customer purchase history data in order to uncover opportunities for cross-selling or upselling products and services.
- Analyzed sales data to understand product performance and identify areas for improvement.
Treatment coordinator
Oswego Dental Group LLC
Oswego
02.2014 - Current
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Laid out potential payment plans for patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Trained new employees on accounting principles and company procedures.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Prepared and submitted monthly billing reports to management for financial overview.
- Developed and maintained relationships with customers and suppliers through account development.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Generated reports to track insurance verifications and claim progress.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
Office Manager/Patient Coordinator
Sherman Oaks Dental
Naperville
04.2018 - 03.2021
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Referred past due payments to collections department.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Completed appeals of denied claims on patient bills.
- Entered details into accounts and tracked payments.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Monitored customer accounts to identify and rectify billing issues.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Identified payment trends and adjusted billing processes accordingly to retain customers.
- Researched and resolved billing discrepancies to enable accurate billing.
- Prepared and submitted monthly billing reports to management for financial overview.
- Assisted in recruiting, onboarding and training new employees.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Developed effective communication strategies between departments within the organization.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Ensured compliance with applicable laws regarding employment practices.
- Organized company events including holiday parties, team building activities .
- Maintained confidential records relating to personnel matters.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Dental Assistant/Treatment Planner/ Insurance Coordinator
Elite Dental Specialists
Aurora
02.2011 - 02.2014
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed patient billing processes for timely, accurate payments.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Oswego High School
Oswego, ILSkills
- Bilingual in Spanish Communication
- Critical thinking
- Teamwork
- P>Proficient in all MS Office products
- P>Proficient in Excel
- P>Claims Processing
- P>Organizational skills
- P>Scheduling
- P>Relationship building
- P>Strategic planning
- P>Multitasking ability
- P>Bookkeeping
- P>Collaboration work
- P>Detail oriented
- P>Analytical thinking
- Pricing analysis
- Market research
- Database management
- Competitor monitoring
- Customer relationship management
- Billing accuracy
- Insurance coordination
- Data reconciliation
- Problem solving
- Effective communication
- Team collaboration
- Process improvement
- Training development
- Pricing research
- Data analytics
- Price optimization
- Analyze trends
- Pricing structures
- Multitasking Abilities
- Adaptability
- Microsoft office proficiency
Languages
5,Native or Bilingual,Spanish
Personal Information
Title: Patient/Account Coordinator
Timeline
Pricing Specialist
Aldi
04.2023 - Current
Office Manager/Patient Coordinator
Sherman Oaks Dental
04.2018 - 03.2021
Treatment coordinator
Oswego Dental Group LLC
02.2014 - Current
Dental Assistant/Treatment Planner/ Insurance Coordinator
Elite Dental Specialists
02.2011 - 02.2014
Oswego High School