Elizabeth Huerta
Glenview
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
Work History
Receptionist
Glenview Terrace Nursing Center
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
Student Lab Aide
Oakton Community College
09.2019 - 01.2022
- Improved laboratory efficiency by organizing and maintaining a clean, safe working environment for students and staff.
- Provided valuable input during team meetings to improve laboratory operations and enhance student experiences.
- Managed the disposal of hazardous materials according to safety regulations, minimizing potential risks within the lab setting.
Receptionist
Funtopia
02.2017 - 08.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Certificate - Phlebotomy
Oakton Community College
Des Plaines, IL08-2023
Associate of Arts -
Oakton Community College
Des Plaines, IL05-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Office administration
- Multi-line telephone operation
- Mail handling
- Supply management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Glenview Terrace Nursing Center
02.2022 - Current
Student Lab Aide
Oakton Community College
09.2019 - 01.2022
Receptionist
Funtopia
02.2017 - 08.2019
Certificate - Phlebotomy
Oakton Community College
Associate of Arts -
Oakton Community College
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