Elizabeth Hernadez
Chicago
Summary
Detail-oriented administrative support professional with bilingual proficiency in English and Spanish. Experienced in collections, office support, and volunteer coordination, with strong skills in communication, scheduling, and record management. Committed to fostering a welcoming environment and enhancing office efficiency in a clerical or reception role.
Overview
2026
2026
years of professional experience
Work History
Owner custom cup designer
Blessings in a cup
Chicago
2017 - Current
- Collaborated with clients to understand design requirements and preferences.
- reviewed and revised designs to align with client feedback and enhance satisfaction
- Managed project timelines to ensure timely delivery of design work.
- addressed inquiries and resolved issues promptly to maintain high levels of customer satisfaction
- managed inventory and financial records to ensure accurate tracking and reporting
community outreach & church volunteer
church
Chicago
2006 - Current
- Coordinated church plays, sales, and community events to foster greater community involvement.
- Taught and supervised children during church programs, ensuring a safe and engaging learning environment.
- Delivered nutritious meals at homeless shelters, addressing hunger in the community.
Volunteer
community and school volunteer
Chicago
2006 - Current
- Participated actively in planning and organizing events for the Parent Advisory Committee at the local middle school.
- coordinated school picture days, book fairs, and events to enhance community engagement
- assisted in planning field trips and coordinated logistics to ensure smooth execution
- supported daily operations in school lunchroom, fostering a positive dining experience for students
Housekeeping Associate
Sparkling Cleaning Specialists
Chicago
2012 - 2017
- demonstrated strong time management and attention to detail
- provided professional and courteous service in residential settings
- managed daily cleaning schedules to ensure efficient operations and organized work areas
- monitored inventory of housekeeping supplies to proactively address upcoming needs
- assisted colleagues in completing tasks on time under pressure
Collections Representative
Collections Etc
Chicago
2006 - 2012
- addressed customer inquiries with professionalism and efficiency
- explained outstanding balances and payment options to clients clearly.
- Handled calls regarding account balances
- maintained confidentiality of sensitive financial information
- entered and updated client information in company data base
Education
High School Diploma -
Roberto Clemente
Chicago, ILSkills
- Custom design
- Event coordination
- Project management
- Inventory management
- Financial tracking
- Customer service
Timeline
Owner custom cup designer
Blessings in a cup
2017 - Current
community outreach & church volunteer
church
2006 - Current
Volunteer
community and school volunteer
2006 - Current
Housekeeping Associate
Sparkling Cleaning Specialists
2012 - 2017
Collections Representative
Collections Etc
2006 - 2012
High School Diploma -
Roberto Clemente