Elizabeth Chaidez
Chicago
Summary
Dynamic professional with expertise in Kronos and crew coordination, recognized for enhancing operational efficiency at Menzies Aviation. Proven problem-solver with strong employee relations skills, adept at multitasking and meeting deadlines. Committed to maintaining accuracy and fostering a collaborative work environment, driving improvements in timekeeping and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Time Keeper
Menzies Aviation
06.2025 - Current
- Recorded and maintained accurate timekeeping records for daily operations.
- Assisted in scheduling shifts to optimize staffing efficiency and coverage.
- Monitored attendance and reported discrepancies to management.
- Implemented strategies to improve timekeeping accuracy and compliance.
- Acted as a liaison for employee applications, trainee renewals, and compliance.
- Performed administrative assistant duties.
- Assisted in documenting and issuing employee write-ups related to attendance, conduct, and work performance.
- Maintained strict confidentiality regarding sensitive employee information, upholding organizational privacy standards and fostering a trusting work environment.
Flow Coordinator
Sarasota Memorial Hospital
03.2024 - 05.2024
- Coordinated cross-functional workflows to optimize operational efficiency.
- Responsible for the flow of hospitality services as it relates to patient needs.
- Directed and assigned work to be completed by the environmental service technicians.
- Supervised technicians to ensure proper infection control practices were performed.
Customer Support Representative
Shared Imaging
10.2021 - 01.2023
- Managed incoming service calls and customer requests
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Provided technical support for imaging equipment, ensuring optimal functionality and user satisfaction.
- Collaborated with team members to enhance service delivery processes and improve customer experience.
Accounts Receivable Administrator
BCDVideo
10.2015 - 01.2019
- Managed monthly, quarterly, and yearly accounts receivable/payable processes, ensuring accuracy and timeliness in financial transactions.
- Collaborated proactively with cross-functional departments to identify and resolve accounts receivable-related issues, promoting streamlined operations and customer satisfaction.
- Issued RMAs (Return Merchandise Authorizations) to clients, oversaw the return process, and maintained comprehensive records for reference and reconciliation.
- Assisted clients in identifying alternate payment solutions, offering tailored options to facilitate timely payments and strengthen relationships.
- Streamlined account reconciliation procedures to enhance accuracy and efficiency.
- Acted as a lead personal assistant to the account manager
- Mentored junior staff on best practices for accounts receivable management.
Education
Associate of Arts - Liberal Arts
Northeastern Illinois University
Chicago, ILMedical Billing And Coding
Triton College
River Grove, ILSkills
- Kronos expertise
- Crew coordination
- Employee relations
- Punctuality
- Deadline oriented
- Microsoft Excel proficiency
- Problem-solving
- Problem-solving abilities
- Reliability
- Multitasking
Certification
- Badge Signatory certification
- Billing and Coding certification
Languages
Spanish
Native or Bilingual
Timeline
Time Keeper
Menzies Aviation
06.2025 - Current
Flow Coordinator
Sarasota Memorial Hospital
03.2024 - 05.2024
Customer Support Representative
Shared Imaging
10.2021 - 01.2023
Accounts Receivable Administrator
BCDVideo
10.2015 - 01.2019
Associate of Arts - Liberal Arts
Northeastern Illinois University
Medical Billing And Coding
Triton College