Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Chaidez

Chicago

Summary

Dynamic professional with expertise in Kronos and crew coordination, recognized for enhancing operational efficiency at Menzies Aviation. Proven problem-solver with strong employee relations skills, adept at multitasking and meeting deadlines. Committed to maintaining accuracy and fostering a collaborative work environment, driving improvements in timekeeping and compliance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Time Keeper

Menzies Aviation
06.2025 - Current
  • Recorded and maintained accurate timekeeping records for daily operations.
  • Assisted in scheduling shifts to optimize staffing efficiency and coverage.
  • Monitored attendance and reported discrepancies to management.
  • Implemented strategies to improve timekeeping accuracy and compliance.
  • Acted as a liaison for employee applications, trainee renewals, and compliance.
  • Performed administrative assistant duties.
  • Assisted in documenting and issuing employee write-ups related to attendance, conduct, and work performance.
  • Maintained strict confidentiality regarding sensitive employee information, upholding organizational privacy standards and fostering a trusting work environment.

Flow Coordinator

Sarasota Memorial Hospital
03.2024 - 05.2024
  • Coordinated cross-functional workflows to optimize operational efficiency.
  • Responsible for the flow of hospitality services as it relates to patient needs.
  • Directed and assigned work to be completed by the environmental service technicians.
  • Supervised technicians to ensure proper infection control practices were performed.

Customer Support Representative

Shared Imaging
10.2021 - 01.2023
  • Managed incoming service calls and customer requests
  • Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Provided technical support for imaging equipment, ensuring optimal functionality and user satisfaction.
  • Collaborated with team members to enhance service delivery processes and improve customer experience.

Accounts Receivable Administrator

BCDVideo
10.2015 - 01.2019
  • Managed monthly, quarterly, and yearly accounts receivable/payable processes, ensuring accuracy and timeliness in financial transactions.
  • Collaborated proactively with cross-functional departments to identify and resolve accounts receivable-related issues, promoting streamlined operations and customer satisfaction.
  • Issued RMAs (Return Merchandise Authorizations) to clients, oversaw the return process, and maintained comprehensive records for reference and reconciliation.
  • Assisted clients in identifying alternate payment solutions, offering tailored options to facilitate timely payments and strengthen relationships.
  • Streamlined account reconciliation procedures to enhance accuracy and efficiency.
  • Acted as a lead personal assistant to the account manager
  • Mentored junior staff on best practices for accounts receivable management.

Education

Associate of Arts - Liberal Arts

Northeastern Illinois University
Chicago, IL

Medical Billing And Coding

Triton College
River Grove, IL

Skills

  • Kronos expertise
  • Crew coordination
  • Employee relations
  • Punctuality
  • Deadline oriented
  • Microsoft Excel proficiency
  • Problem-solving
  • Problem-solving abilities
  • Reliability
  • Multitasking

Certification

  • Badge Signatory certification
  • Billing and Coding certification

Languages

Spanish
Native or Bilingual

Timeline

Time Keeper

Menzies Aviation
06.2025 - Current

Flow Coordinator

Sarasota Memorial Hospital
03.2024 - 05.2024

Customer Support Representative

Shared Imaging
10.2021 - 01.2023

Accounts Receivable Administrator

BCDVideo
10.2015 - 01.2019

Associate of Arts - Liberal Arts

Northeastern Illinois University

Medical Billing And Coding

Triton College
Elizabeth Chaidez