Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Carrasco

Woodridge

Summary

To find a dynamic opportunity that will allow me to use my attention to detail and organizational skills in the area of administration, accounting, and customer service.


Overview

10
10
years of professional experience

Work History

Administrative Manager

Renaissance Maintenance
01.2024 - Current
  • Process accounts receivable payments and follow up on aging accounts.
  • Work in QuickBooks and multiple work order online platforms.
  • Create 800+ invoices manually for retail customers such as CVS, Safeway, Fresh Thyme, and financial institutions.
  • Process accounts payable invoices from vendors.
  • Reconcile vendor payments before payments are distributed.
  • Process 1000+ vendor invoices during our busiest season.
  • Training and tech set up for all new employees.
  • Organize company events and celebrations.

Operations Administrator

Renaissance Maintenance
02.2019 - 01.2024
  • Onboarding of vendors (Signed agreements, COIs, W9s).
  • Quickbooks invoicing and billing.
  • Answer daily emails (over 200+ per day)
  • Update and test our internal database as needed.
  • Organize and file all invoices, bills, checks, etc.
  • Input vendor and customer data into Microsoft Excel shared spreadsheet
  • Proficient in Microsoft Teams, SharePoint, and Office 365.

Administrative Reconciliation

Fintact Solutions Group
11.2016 - 06.2018
  • Very independent work from home 40hrs + a week.
  • Helped resolve customer issues via phone/email/chat.
  • Processed, reconciled, and posted payments for customers.
  • Worked directly with owners of company as personal assistant.
  • Used Microsoft Excel to match banking portfolio.
  • Company closed in June 2018.

Dental Insurance Coordinator

Thomas F Brown, DDS
05.2015 - 10.2016
  • Handled new patient intake forms.
  • Called insurance companies or went online to verify benefits.
  • Submitted claims electronically or by paper.
  • Processed payments including Care Credit and Citi Health.

Accounts Coordinator/Front Desk Administrator

Thomas F Brown, DDS
05.2015 - 10.2016
  • Handled billing/accounting for all patients.
  • Audited accounts prior to sending statement.
  • Entered all insurance checks and direct deposits.
  • Researched claims and contacted insurance companies when necessary.
  • Ran all insurance and accounts aging reports following until completion.
  • Presented treatment plans and answered phone to help front office staff.
  • Participated in weekly and monthly meetings to review the efficiency of the office.
  • Responsible for balancing the daily office accounts.

Education

College of Dupage
Glen Ellyn, IL

High School Diploma -

Glenbard South High School
Glen Ellyn, IL
06-2002

Skills

    ● Ability to handle multiple assignments
    ● 20 years of customer service experience
    ● Work well in a fast paced environment
    ● Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook
    ● Proficient in QuickBooks
    ● Ability to work as a team or independently
    ● Ability to learn new software quickly

Timeline

Administrative Manager

Renaissance Maintenance
01.2024 - Current

Operations Administrator

Renaissance Maintenance
02.2019 - 01.2024

Administrative Reconciliation

Fintact Solutions Group
11.2016 - 06.2018

Dental Insurance Coordinator

Thomas F Brown, DDS
05.2015 - 10.2016

Accounts Coordinator/Front Desk Administrator

Thomas F Brown, DDS
05.2015 - 10.2016

College of Dupage

High School Diploma -

Glenbard South High School

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Elizabeth Carrasco