Elizabeth Bryan
Bolingbrook
Summary
Accomplished professional with experience in home decorating and store management. Strong skills in project planning and customer engagement ensure high levels of client satisfaction and operational excellence.
Overview
2027
2027
years of professional experience
Work History
Home Decorator
Bb Design Solutions
Bolingbrook
2014 - Current
- Collaborated with clients to understand their vision and requirements for projects.
- Provided expert advice on space optimization and aesthetic enhancements for clients.
- Selected color palettes and materials based on client preferences and trends.
- Assisted with the preparation of materials for decoration projects.
Store Manager
Von Maur
Lombard
02.1999 - 03.2008
- Managed daily store operations and ensured adherence to company policies.
- Trained and developed team members to enhance customer service skills.
- Coordinated promotional events to drive customer engagement and sales.
- Resolved customer complaints in a timely manner.
- Analyzed sales data to identify trends and adjust product assortments.
- Conducted performance evaluations and provided constructive feedback to staff.
- Implemented visual merchandising standards to enhance store presentation.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Store Managaer
Hallmark Corporation
Bloomingdale
06.1993 - 02.1999
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Developed merchandising strategies to optimize product displays and promotions.
- Oversaw inventory management and maintained stock levels effectively.
- Conducted staff performance evaluations and provided constructive feedback regularly.
- Implemented loss prevention measures, safeguarding assets and reducing shrinkage risk.
- Collaborated with corporate teams to align local marketing efforts with brand initiatives.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Developed weekly work schedules for store staff to ensure adequate coverage and efficiency. for store personnel.
- Delegated work to staff, setting priorities and goals.
Education
Interior Design
College of DuPage
Glen Ellyn, ILSkills
- Attention to detail
- Client collaboration
- Effective communication/ Relationship building
- Professionalism
- Project planning
Timeline
Store Manager
Von Maur
02.1999 - 03.2008
Store Managaer
Hallmark Corporation
06.1993 - 02.1999
Home Decorator
Bb Design Solutions
2014 - Current
Interior Design
College of DuPage