Elizabeth Arroyo
Elgin
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated medical assistant with expertise in electronic health records and injection administration. Committed to ensuring accurate patient documentation and enhancing care quality through effective team collaboration. Dedicated Certified Medical Assistant with over 10 years of experience assisting healthcare providers. Proven skills in managing patient records and delivering quality patient care while ensuring a collaborative team environment. Looking to contribute to improved patient outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Swedish Covenant Hospital
Chicago
11.2001 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and ensured necessary supplies were available.
- Scheduled patient appointments and coordinated follow-up visits.
- Collected vital signs and documented patient information accurately.
- Maintained cleanliness and organization of medical equipment and supplies.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Certified Medical Assistant
University of Chicago Hospital
Chicago
05.1991 - 05.2001
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms and ensured necessary supplies were available.
- Managed patient records using electronic health record systems.
- Collected vital signs and documented patient information accurately.
- Maintained cleanliness and organization of medical equipment and supplies.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Education
Associate of Arts - Liberal Arts
Wilbur Wright College
Chicago, IL12-1985
High School Diploma -
Von Steuben High School
Chicago08-1982
Diploma - Medical Assistant
Bryman Medical School
Chicago, IL11-1978
Skills
- Electronic health records
- Patient documentation
- Injection administration
- Vital signs collection
- Laboratory specimen handling
- Medical terminology
- HIPAA compliance
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- NCLA
References
References available upon request.
Timeline
Certified Medical Assistant
Swedish Covenant Hospital
11.2001 - Current
Certified Medical Assistant
University of Chicago Hospital
05.1991 - 05.2001
Associate of Arts - Liberal Arts
Wilbur Wright College
High School Diploma -
Von Steuben High School
Diploma - Medical Assistant
Bryman Medical School
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