Overview
Work History
Education
Skills
Language
Timeline
Generic

Elissa Uriarte

Chicago

Overview

7
7
years of professional experience

Work History

Server/Supervisor

Gibsons Italia
05.2022 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing efficient and friendly service to guests.
  • Supervised hostess team members, fostering professional growth and strong teamwork.

Lead Hostess

Maple And Ash
10.2022 - 07.2023
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Worked alongside management to adjust seating to accommodate reservation/customer needs.

Flight Attendant

SkyWest Airlines
04.2021 - 10.2022
  • Ensure the safety of passengers, as well as providing the best possible customer experience, while onboard our aircraft.
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.

Operations Coordinator

Metro World Child
01.2018 - 03.2021
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Managed administrative logistics of events planning, event booking and event promotions.


Education

High School Diploma -

Calvary Chapel Christian School
El Centro, CA
06.2017

JetBlue University

The Airline Academy
Daytona Beach, FL
03.2021

Skills

  • Customer Relations
  • Relationship-Building
  • Hospitality service expertise
  • High-volume dining
  • Performance improvement
  • Time management
  • FAA Regulation Training
  • AED and CPR

Language

English - Fluent

Spanish - Proficient

Timeline

Lead Hostess

Maple And Ash
10.2022 - 07.2023

Server/Supervisor

Gibsons Italia
05.2022 - Current

Flight Attendant

SkyWest Airlines
04.2021 - 10.2022

Operations Coordinator

Metro World Child
01.2018 - 03.2021

High School Diploma -

Calvary Chapel Christian School

JetBlue University

The Airline Academy

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Elissa Uriarte