Elisia Mendez
Rochelle
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Teacher
Little hubs learning center
04.2023 - Current
Accounting Assistant/Bookkeeper/ Reception
C&S Flooring Group
Rochelle
11.2020 - 11.2022
- Quickbooks
- Excel
- Enter Customer Invoices into system
- Enter Vendor Invoices into Quickbooks
- Answer Phones
- Help Ship ground & Freight Shipments
- Make sure billing is correct
Administrative Assistant
Servpro
Rochelle
09.2019 - 01.2020
- Answering calls
- Taking messages
- Managing correspondence
- Ordering supplies
- Create estimates
- Send out invoices to insurance company / customer
- Collect payments
- Handle all timesheets : COMPANY CLOSED
Telephone Sales Representative
Focus Services
Sterling
10.2018 - 05.2019
- Schedule appointments
- Collect payments
- Retain customers to keep business
- Sell products for campaign
Assistant Manager
Casey's
Rochelle
04.2017 - 06.2018
- Money handling
- Answer calls that come into store
- Clean
- Resolve customer complaints
- Help with unloading truck
- Stock all supplies
Education
College in Dental Assisting -
Kishwaukee College
11.2023
High school diploma -
Rochelle Twp High School
Skills
- Customer Service Skills
- Key Holder
- Retail Management
- Appointment Scheduling
- Telecommunications
- Scheduling
- Billing
- Microsoft Office
- Receptionist
- Microsoft Excel
- QuickBooks
- Microsoft Word
- Administrative Assistant
- Word
- Computer Skills
- Communication skills
- Organizational Skills
- Assistant Manager Experience
- Sales
- Administrative experience
- Microsoft Outlook
- Bookkeeping
- FedEx Ship Manager
- Clerical experience
- Payment processing
- Data entry
- Phone communication
- Customer retention
- Conflict resolution
- Time management
- Billing inquiries
- Documentation accuracy
- Typing proficiency
- Shipping documentation
- Freight handling
- Customer service
- Problem solving
- Classroom management
- Child development
- QuickBooks usage
- Scheduling appointments
- First aid and CPR
- Parent-teacher communication
- Behavior modification
- Mentoring students
- Creating visual displays
Certification
- Driver's License
- Certified Dental Assistant
Assessments
Administrative assistant/receptionist, Completed, 03/01/22, Using basic scheduling and organizational skills in an office setting, Completed
Timeline
Lead Teacher
Little hubs learning center
04.2023 - Current
Accounting Assistant/Bookkeeper/ Reception
C&S Flooring Group
11.2020 - 11.2022
Administrative Assistant
Servpro
09.2019 - 01.2020
Telephone Sales Representative
Focus Services
10.2018 - 05.2019
Assistant Manager
Casey's
04.2017 - 06.2018
College in Dental Assisting -
Kishwaukee College
High school diploma -
Rochelle Twp High School