Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eliseo Corona

Pharmacy Technician
Elgin,IL

Summary

Certified professional with strong background in pharmacy operations and customer service. Known for reliability, adaptability, and effective collaboration with diverse teams to achieve optimal outcomes. Skilled in conflict mitigation, efficiency, and synergy. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

8
8
years of professional experience
1
1
Certification
2
2
Languages

Work History

Pharmacy Technician

Pharmacy Alternatives
Elmhurst, Illinois
06.2024 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Demonstrated wholistic understanding of pharmacy missions/tasks by aiding several departments such as shipping, quality control, order entry, etc.

Pharmacy Technician

Walgreens Pharmacy
South Elgin, Illinois
11.2020 - 06.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Participated in community health events, representing pharmacy and providing valuable health information.

Sales Associate

Las Mangonadas
Elgin, IL
05.2017 - 11.2020
  • Built relationships with customers to encourage repeat business.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Education

Bachelor of Arts - Communication Studies

DePaul University
Chicago, IL
05.2001 -

Skills

Empathy and patience

Problem-solving skills

Professional Discretion

Excellent Customer Service

Multitasking and organization

Pharmacy and customer records management

Familiarity with HIPAA and other relevant policies/laws

Certification

CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Pharmacy Alternatives
06.2024 - Current

Pharmacy Technician

Walgreens Pharmacy
11.2020 - 06.2024

Sales Associate

Las Mangonadas
05.2017 - 11.2020

Bachelor of Arts - Communication Studies

DePaul University
05.2001 -

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Eliseo CoronaPharmacy Technician