Elijah Taylor
Plainfield
Summary
Sales expert with a consistent record of achieving and exceeding performance benchmarks. In-depth knowledge of products and market trends informing successful sales initiatives. Energetic leadership approach contributes to improved sales outcomes and organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Insurance Broker
Heartland Financial
Lombard
06.2025 - Current
- Educated clients on policy benefits and coverage options to enhance understanding.
- Conducted comprehensive policy reviews ensuring compliance with regulations.
- Coordinated with underwriters for timely issuance of life insurance policies.
- Assisted clients in selecting suitable life insurance policies based on needs.
- Provided continuous support during claims process to ensure client satisfaction.
- Maintained accurate records of client interactions and transactions for reference.
- Collaborated with team members to improve customer service strategies effectively.
- Maintained up-to-date knowledge of industry trends and regulations.
- Identified opportunities for cross-selling additional products or services.
- Managed multiple accounts simultaneously while meeting deadlines efficiently.
- Ensured compliance with all applicable laws and regulations.
- Attended networking events to build new contacts in the industry.
Account Service and Sales Technician
Men in Black Pest Control Services
Lisle
03.2023 - 05.2025
- Conducted thorough inspections of residential and commercial properties for pest issues.
- Recommended appropriate pest control solutions based on customer needs and environment.
- Operated and maintained pest control equipment and tools safely and efficiently.
- Educated customers on preventive measures to reduce pest infestations effectively.
- Documented service visits and treatment plans in company software accurately.
- Assisted in training new technicians on safety protocols and service techniques.
- Identified opportunities for cross-selling or up-selling additional products and services to existing customers.
- Maintained clean, organized and professional service vehicle.
Grocery Team Member
Amazon Fresh
Naperville
12.2022 - 03.2023
- Stocked shelves with fresh produce and grocery items efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Operated point-of-sale systems for transactions and returns accurately.
- Participated in team meetings to discuss workflow improvements and customer feedback.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
Order Picker Operator
Amazon
Channahon
06.2022 - 10.2022
- Operated forklifts to efficiently move products within the warehouse.
- Picked and packed customer orders accurately for timely delivery.
- Maintained inventory accuracy through regular cycle counts and audits.
- Followed safety protocols to ensure a safe working environment at all times.
- Utilized warehouse management systems for tracking product locations.
- Utilized RF scanner to locate and select items from inventory for customer orders.
- Operated order picker truck safely and efficiently while navigating through the warehouse facility.
- Loaded products onto pallets or other containers using appropriate material handling equipment.
Delivery Driver
Papa John's Pizza
Lynchburg
01.2021 - 05.2021
- Delivered pizzas promptly to ensure customer satisfaction.
- Maintained accurate records of deliveries and customer interactions.
- Operated a delivery vehicle safely and adhered to traffic laws.
- Communicated effectively with team members to coordinate orders.
- Managed cash transactions and handled payments securely.
Sales Associate
Footlocker Retail
Honolulu
01.2020 - 05.2020
- Assisted customers with product selections and provided exceptional service.
- Managed inventory levels and organized stock on the sales floor.
- Operated cash register and processed customer transactions efficiently.
- Maintained store cleanliness and ensured merchandise displays were appealing.
- Handled customer inquiries and resolved issues in a timely manner.
Basketball Team Captain
High School
Kaneohe
08.2019 - 03.2020
- Led team practices to improve skills and enhance teamwork.
- Communicated effectively with coaches and teammates to coordinate efforts.
- Organized team events to foster camaraderie and school spirit.
- Mentored younger players on techniques and sportsmanship values.
Car Detailing and Preventive Maintenance
Self-employeed
Honolulu
09.2016 - 11.2019
- Cleaned vehicles according to client specifications.
- Performed detailed inspections.
- Thoroughly washed, buffed, and waxed exteriors.
- Thoroughly vacuumed, steamed, and deodorized.
- Changed oil, oil filters, air filters, spark plugs, headlights, turn signals, brake lights, parking lights, windshield wipers, brake pads, brake rotors, coolant, wiper fluid, power steering fluid, and batteries.
- Tinted windows and installed aftermarket parts.
Civil Air Patrol Cadet CmSgt
Civil Air Patrol
Mildenhall
08.2014 - 05.2015
- Participated in training exercises to enhance leadership and teamwork skills.
- Assisted in planning and executing community service projects for local outreach.
- Engaged in emergency preparedness drills to develop response strategies and protocols.
- Demonstrated effective communication skills during briefings and public presentations.
- Organized and implemented drills and physical fitness activities.
Education
High School Diploma -
Ko'olau Baptist Academy
Kaneohe, HI05-2020
Bachelor Of Science (BS) - Data Analytics
Liberty University
Lynchburg, VASkills
- Client education and support
- Policy compliance and review
- Cross-selling and relationship management
- Industry knowledge and networking
- Time management and adaptability
- Attention to detail
- Sales performance excellence
- Client acquisition expertise
Certification
Insurance Producer License - IL,VA,OH,MI
Projects
- 201x Capital - Investment and trading company I am starting with a few partners
- Data Analytics Certification - currently using the skills and knowledge from my degree course work and applying them to this certificate
Timeline
Senior Insurance Broker
Heartland Financial
06.2025 - Current
Account Service and Sales Technician
Men in Black Pest Control Services
03.2023 - 05.2025
Grocery Team Member
Amazon Fresh
12.2022 - 03.2023
Order Picker Operator
Amazon
06.2022 - 10.2022
Delivery Driver
Papa John's Pizza
01.2021 - 05.2021
Sales Associate
Footlocker Retail
01.2020 - 05.2020
Basketball Team Captain
High School
08.2019 - 03.2020
Car Detailing and Preventive Maintenance
Self-employeed
09.2016 - 11.2019
Civil Air Patrol Cadet CmSgt
Civil Air Patrol
08.2014 - 05.2015
High School Diploma -
Ko'olau Baptist Academy
Bachelor Of Science (BS) - Data Analytics
Liberty University