Elijah Ross
Chicago
Summary
Versatile and results-driven professional with a track record of enhancing sales and customer satisfaction at Blick Art Materials. Excelled in upselling and conflict resolution, boosting customer loyalty through exceptional service. Demonstrated proficiency in POS system operation and time management, significantly contributing to operational efficiency. Proven ability to meet rigorous productivity goals and enhance store appearance.
Overview
5
5
years of professional experience
Work History
Sales Associate
Blick Art Materials
10.2024 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Mural Painter
Scribbleverse Studios
06.2024 - 08.2024
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Mixed and blended paints according to specified colors and consistency.
Fulfillment Associate
Charlie Hustle
06.2022 - 08.2022
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Recorded daily activities for inventory control.
STIHL Technician
Ace Hardware
04.2021 - 07.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Sales Associate
Ace Hardware
06.2020 - 04.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Arts - Painting And Drawing
School of The Art Institute of Chicago
Chicago, IL05-2026
Skills
- Upselling
- B2B sales and customer service
- Conflict resolution
- Sales expertise
- Cash handling accuracy
- Product recommendations
- Store opening and closing
- Time management
- Hospitality and accommodation
- POS system operation
Timeline
Sales Associate
Blick Art Materials
10.2024 - Current
Mural Painter
Scribbleverse Studios
06.2024 - 08.2024
Fulfillment Associate
Charlie Hustle
06.2022 - 08.2022
STIHL Technician
Ace Hardware
04.2021 - 07.2021
Sales Associate
Ace Hardware
06.2020 - 04.2021
Bachelor of Arts - Painting And Drawing
School of The Art Institute of Chicago
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