Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Lozada

Peoria

Summary

Proven leader and effective communicator, I excelled at Five Guys by enhancing team efficiency and fostering positive environments. With expertise in customer service and problem-solving, I significantly contributed to improving team performance and customer satisfaction. My approach blends leadership qualities with a keen attention to detail, driving success in dynamic settings.

Overview

5
5
years of professional experience

Work History

Team Member

Binnys Beverage Depot
08.2024 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Leader

Five Guys
08.2022 - 11.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Office Assistant

Budget Construction
06.2019 - 04.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Education

Bachelor of Science - Sports Communication

Bradley University
Peoria, IL
05.2025

High School Diploma -

Chicago Bulls College Prep
Chicago, IL
06.2021

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Clear Communication
  • Cash Handling
  • Flexible Schedule
  • Leadership Qualities
  • Decision-making capabilities
  • Product Knowledge
  • Training and mentoring

Timeline

Team Member

Binnys Beverage Depot
08.2024 - Current

Team Leader

Five Guys
08.2022 - 11.2023

Office Assistant

Budget Construction
06.2019 - 04.2021

Bachelor of Science - Sports Communication

Bradley University

High School Diploma -

Chicago Bulls College Prep

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Elijah Lozada