ELIAHU VERED
Tel Aviv
Summary
Reliable and dedicated candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Ready to quickly identifying and accommodating to customer needs to create positive experience and retention. Versatile and welcoming professional possessing outstanding communication, time management, and multitasking abilities. Brings 10 years of experience in property manager role.
Overview
19
19
years of professional experience
Work History
Property Manager
feel at home
TEL AVIV
03.2013 - 10.2023
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Met with clients to negotiate management and service contracts, determine priorities, and discuss financial and operational status of properties
- Managed all property records, including tenant files, financial accounts, and maintenance histories
- Managed Airbnb account for the properties and maintained Super Host status for 8 years
- Planned, scheduled and coordinated general maintenance or repairs for residential properties.
- Negotiated property contracts on behalf of owners.
- Managed and supervised operations, maintenance and administration of properties.
Customer Success and Service Delivery Manager
Vered Holidays
TEL AVIV
06.2009 - 02.2013
- Maintained customer satisfaction with professional management of complex escalated customer concerns
- Maintained high-quality service delivery
- Improved customer service team performance
- Met customer demands by tracking market changes and adapting strategies to match
- Maintained customer loyalty with expert resolution of service and staff concerns
- Conducted walk-through of event areas to check for last-minute issues.
Electrical Engineer
Infinion technologies Ltd
Netanya
04.2005 - 02.2009
- Determined project requirements based on knowledgeable reviews and interpretation of customer design specifications
- Verified designs, utilizing self-checking techniques with directed and constrained random tests, while tracking functional and code coverage
- Assisted and directed efforts of technical support team personnel.
Education
Bachelor of Science (B.S.) - Electrical Engineering -
Tel Aviv University
06.2009
Skills
- Hospitality and accommodation skills
- Tenant Relations
- Property Management
- Multitasking
- Time management
- Accounting operations
Languages
- English
- Hebrew
- French
- Spanish
Timeline
Property Manager
feel at home
03.2013 - 10.2023
Customer Success and Service Delivery Manager
Vered Holidays
06.2009 - 02.2013
Electrical Engineer
Infinion technologies Ltd
04.2005 - 02.2009
Bachelor of Science (B.S.) - Electrical Engineering -
Tel Aviv University
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