Eli Vardi

Providing an effective and customer-focused frontline support service to students from challenging social backgrounds and deliver efficient and professional support.

Client service specialist, responsible for contacting and supporting existing clients, ensuring a positive customer experience.

• Greeted visitors and customers upon arrival, offered assistance and answered questions, ensuring
• Executed security rules and procedures

• Improving customer satisfaction and customer loyalty, serving as the first contact with the customers.

• Involved in Hostel's sales and marketing activities; pitching and selling hostel's services.

• Project Management; conducting reports and presentations to support the development of the cooperation between Israel and the region.

• Analyzing trends in the German, Austrian and Swiss tourism markets to identify potential tourism products.

• Social Media assets management.