Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eli Fradkin

System Qualification Engineer
Rehovot

Summary

Dynamic System Qualification Engineer with over 8.5 years of experience in the semiconductor industry, specializing in advanced microscopy systems, customer success, and cross-functional project leadership. Recognized for translating complex technical insights into strategic product inputs, effectively supporting sales teams with compelling presentations and utilizing Python and Excel for comprehensive system performance analysis. Skilled in influencing product direction and leading multidisciplinary teams to deliver innovative, customer-centric solutions. Eager to leverage technical expertise and market insights in a Product Marketing Manager role to drive impactful business outcomes.

Overview

8
8
years of professional experience
1
1
Certification
2
2
Languages

Work History

System Qualification Engineer

Applied Materials
11.2022 - Current
  • Led system qualification and performance validation for advanced electron microscopy tools used in semiconductor manufacturing.
  • Analyzed system logs and performance metrics using Python, Excel, and internal tools to drive improvements.
  • Led cross-functional initiatives involving application, software, QA, and support engineers.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.

Customer Success Engineer

Applied Materials
01.2020 - 11.2022
  • Enhanced overall client experience by consistently delivering personalized attention and tailored solutions as per their requirements.
  • Reduced time-to-resolution by creating efficient workflows that enabled faster triaging of support requests.
  • Implemented proactive monitoring for early identification of potential product issues, resulting in reduced support tickets.
  • Spearheaded quarterly business reviews with key stakeholders at clients'' organizations, presenting performance data and recommending areas for optimization.
  • Evaluated success metrics and customer feedback on an ongoing basis, adjusting strategies and tactics as needed to drive continuous improvement.

Application Engineer

Applied Materials
03.2017 - 01.2020
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
  • Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
  • Spearheaded implementation of new features at customer sites, identifying and resolving technology gaps.
  • Served as subject matter expert in electron beam physics and semiconductor defect analysis.

Education

B.Sc.EE - Electrical Engineering

Tel Aviv University
Tel Aviv, Israel
04.2001 -

Skills

Customer Success & Technical Marketing

Project Planning & Execution

undefined

Certification

Berkeley Program Management Certificate Program

Timeline

Berkeley Program Management Certificate Program

03-2024

System Qualification Engineer

Applied Materials
11.2022 - Current

Customer Success Engineer

Applied Materials
01.2020 - 11.2022

Application Engineer

Applied Materials
03.2017 - 01.2020

B.Sc.EE - Electrical Engineering

Tel Aviv University
04.2001 -

Similar Profiles

CREATE PROFILE
Eli FradkinSystem Qualification Engineer