Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Elex Watterson

Elex Watterson

Chicago

Summary

Dynamic individual with strong communication and organizational skills in the hospitality sector. Experienced in training teams and ensuring customer satisfaction through attentive service, ready to contribute to a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Barista

Blackwater Coffee
Maple Plain
05.2025 - Current
  • Provided exceptional customer service while taking and processing orders efficiently.
  • Operated cash register, handling transactions accurately and promptly.
  • Assisted in developing seasonal drink menus based on customer feedback and trends.

Shift Leader

Caribou Coffee
01.2022 - 04.2025
  • Maximized guest satisfaction through effective leadership during shifts.
  • Prepared and served beverages while welcoming guests.
  • Trained new employees to ensure operational excellence.

Host

Redstone Grill
05.2024 - 08.2024
  • Ensured positive guest experiences through attentive service and support.
  • Managed cash and credit card transactions accurately and efficiently.
  • Optimized restaurant seating arrangements to enhance operational efficiency.

Brand Ambassador (Sales Associate)

American Eagle Outfitters
09.2021 - 09.2022
  • Assisted guests with product selection and provided dressing room support in customer service role.
  • Delivered creative design ideas and product modeling on Instagram for social media support.
  • Showcased sets and new releases to enhance customer engagement.

Team Member - Cook

Noodles and Company
01.2021 - 09.2021
  • Prepared and cooked dishes to order, ensuring quality and presentation consistency.
  • Maintained cleanliness and organization in restaurant while adhering to food safety standards.
  • Assisted cashiers with meal packing and register operations upon request.

Education

High School Diploma -

Benilde- St. Margaret's High School
05-2023

Some College (No Degree) - Communications: Advertising and Public Relations, Global Studies

Loyola University Chicago
Chicago

Skills

  • Organization and time management
  • Communication
  • Multi-tasking
  • Management of customer financial transactions
  • Digital marketing
  • Customer service
  • Social media strategy
  • Brand development
  • Effective communication

Affiliations

  • CAN Representative and Social Media Chair for Korean Student Organization at college (2024)
  • Studied and applied AdPR knowledge in South Korea

Accomplishments

  • Dean's List of academic success

Timeline

Barista

Blackwater Coffee
05.2025 - Current

Host

Redstone Grill
05.2024 - 08.2024

Shift Leader

Caribou Coffee
01.2022 - 04.2025

Brand Ambassador (Sales Associate)

American Eagle Outfitters
09.2021 - 09.2022

Team Member - Cook

Noodles and Company
01.2021 - 09.2021

High School Diploma -

Benilde- St. Margaret's High School

Some College (No Degree) - Communications: Advertising and Public Relations, Global Studies

Loyola University Chicago
Elex Watterson