Elex Watterson
Chicago
Summary
Dynamic individual with strong communication and organizational skills in the hospitality sector. Experienced in training teams and ensuring customer satisfaction through attentive service, ready to contribute to a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Barista
Blackwater Coffee
Maple Plain
05.2025 - Current
- Provided exceptional customer service while taking and processing orders efficiently.
- Operated cash register, handling transactions accurately and promptly.
- Assisted in developing seasonal drink menus based on customer feedback and trends.
Shift Leader
Caribou Coffee
01.2022 - 04.2025
- Maximized guest satisfaction through effective leadership during shifts.
- Prepared and served beverages while welcoming guests.
- Trained new employees to ensure operational excellence.
Host
Redstone Grill
05.2024 - 08.2024
- Ensured positive guest experiences through attentive service and support.
- Managed cash and credit card transactions accurately and efficiently.
- Optimized restaurant seating arrangements to enhance operational efficiency.
Brand Ambassador (Sales Associate)
American Eagle Outfitters
09.2021 - 09.2022
- Assisted guests with product selection and provided dressing room support in customer service role.
- Delivered creative design ideas and product modeling on Instagram for social media support.
- Showcased sets and new releases to enhance customer engagement.
Team Member - Cook
Noodles and Company
01.2021 - 09.2021
- Prepared and cooked dishes to order, ensuring quality and presentation consistency.
- Maintained cleanliness and organization in restaurant while adhering to food safety standards.
- Assisted cashiers with meal packing and register operations upon request.
Education
High School Diploma -
Benilde- St. Margaret's High School
05-2023
Some College (No Degree) - Communications: Advertising and Public Relations, Global Studies
Loyola University Chicago
ChicagoSkills
- Organization and time management
- Communication
- Multi-tasking
- Management of customer financial transactions
- Digital marketing
- Customer service
- Social media strategy
- Brand development
- Effective communication
Affiliations
- CAN Representative and Social Media Chair for Korean Student Organization at college (2024)
- Studied and applied AdPR knowledge in South Korea
Accomplishments
- Dean's List of academic success
Timeline
Barista
Blackwater Coffee
05.2025 - Current
Host
Redstone Grill
05.2024 - 08.2024
Shift Leader
Caribou Coffee
01.2022 - 04.2025
Brand Ambassador (Sales Associate)
American Eagle Outfitters
09.2021 - 09.2022
Team Member - Cook
Noodles and Company
01.2021 - 09.2021
High School Diploma -
Benilde- St. Margaret's High School
Some College (No Degree) - Communications: Advertising and Public Relations, Global Studies
Loyola University Chicago