Summary
Overview
Work History
Education
Skills
Timeline
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Eleni Krall

Saint Joseph

Summary

Outgoing and reliable associate offering unmatched customer service and workplace team spirit. Quick and accurate in cash and card transactions with excellent multi-tasking and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Cashier

Prairie Gardens
09.2023 - Current
  • Welcomed incoming customers with a genuine smile and offered assistance beforehand.
  • Operated a cash register using credit, cash, checks, and house accounts with accuracy and efficiency.
  • Organized and maintained receipts of returns and purchases carefully.
  • Spoke with customers in a friendly and joyful manner during transactions.
  • Listened to customers with patience and worked hard to understand and meet demands and complaints.
  • Assisted lost and confused customers with item location, purchases, and directions.
  • Built relationships with co-workers and customers to ensure a comfortable environment.
  • Picked up additional shifts to cover for and assist co-workers in need.
  • Maintained high standards of cleanliness with attention to detail and efficiency.
  • Maintained proper timely knowledge during sales, policies, and promotions.
  • Consistently restocked products when low to promote sales.
  • Organized seasonal and constant products to maintain neat and clean shelves for easier shopping.
  • Took initiative to maintain cleanliness and proficiency.
  • Priced products carefully and efficiently ahead of schedule.
  • Maintained a consistent work dependability with quick problem-solving.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted new co-workers in cashier duties and cleaning practices.
  • Provided backup support for other departments when needed.
  • Enhanced Customer satisfaction by going above and beyond in all departments.
  • Collaborated with co-workers to more efficiently perform job duties.
  • Boosted team efficiency by assisting co-workers during peak hours.
  • Quickly responded to customer, co-worker, and manager needs and inquiries.
  • Answered the phone and placed orders as requested.
  • Conducted inventory counts by adding each item in stock and documenting into the computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Adapted quickly to changes and helped customers and co-workers adapt as well.

Kennel Worker

Saint Joseph Animal Hospital
02.2021 - 07.2023
  • Ensured animal safety with proper handling techniques
  • Contributed to a positive workplace with teamwork, demonstrating flexibility in daily tasks, and supporting co-workers in their responsibilities.
  • Expedited emergency situations by remaining calm under pressure, quickly assessing the circumstances, and taking appropriate action as needed.
  • Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and dusting.
  • Maintained a positive and professional demeanor while interacting with clients.
  • Handled spills, accidents, and other issues with care.
  • Restrained animals to protect veterinarians from potential harm.
  • Began fecal diagnostic tests to assist veterinarians and staff.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Provided basic technical support for front office equipment.

Babysitter

Kim Franzen
06.2021 - 08.2022
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Provided first aid and care during emergencies, ensuring child safety at all times.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Education

High School Diploma -

Judah Christian School
Champaign, IL
05-2023

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Critical thinking
  • Reliability and punctuality
  • Appointment scheduling
  • Problem-solving
  • Time management
  • Customer assistance
  • Written and verbal communication
  • Adaptive learning

Timeline

Cashier

Prairie Gardens
09.2023 - Current

Babysitter

Kim Franzen
06.2021 - 08.2022

Kennel Worker

Saint Joseph Animal Hospital
02.2021 - 07.2023

High School Diploma -

Judah Christian School

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Eleni Krall