Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elena Macias

Wood Dale

Summary

Adept Pharmacy Technician with a proven track record at Walgreens, showcasing exceptional problem-solving skills and team collaboration. Excelled in enhancing pharmacy workflow and customer service, significantly boosting efficiency. Skilled in drug safety and adhering to HIPAA, consistently achieving high accuracy in prescription handling and fostering positive patient relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
02.2023 - Current
  • Handled inbound calls to resolve inquiries from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Crew Member

McDonald's
10.2022 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Fenton Highschool
Bensenville, IL
12.2024

Associate Of Business Administration - Human Resources Management

College of DuPage
Glen Ellyn, IL

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Pharmacy ethics
  • Drug safety

Certification

Immunization certification

NHA certified pharmacy technician

Timeline

Pharmacy Technician

Walgreens
02.2023 - Current

Crew Member

McDonald's
10.2022 - 12.2023

Fenton Highschool

Associate Of Business Administration - Human Resources Management

College of DuPage

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Elena Macias