Elena Ligler
Wheaton,IL
Summary
Having previous experience as a server, I am looking for a job to occupy during the school year. Proven to excel in high-volume dining environments, I leveraged exceptional customer service and cash handling skills at Gino's East to enhance guest experiences and foster repeat business. My strong work ethic and ability to engage guests resulted in significant performance improvements, showcasing my dedication to excellence and team collaboration. I also am a very bubbly person, leading to a camaraderie with customers that results in repeat business as well.
Overview
5
5
years of professional experience
Work History
Server
Gino's East
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Volunteer
Self-Employed
01.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Babysitter
Self-Employed
01.2019 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Political Science/Sociology
University of Illinois At Urbana-Champaign
05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- High-volume dining
- Performance Improvement
- Suggestive Selling
Timeline
Server
Gino's East
09.2021 - Current
Volunteer
Self-Employed
01.2021 - Current
Babysitter
Self-Employed
01.2019 - Current
Political Science/Sociology
University of Illinois At Urbana-Champaign
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