Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaina Guzman

Chicago,IL

Summary

Dynamic professional with experience in fast-paced restaurant environments. Skilled in multitasking and organization, ensuring order accuracy and guest satisfaction. Committed to fostering teamwork for optimal service delivery.

Overview

3
3
years of professional experience

Work History

Server

Chartroom
09.2024 - Current
  • Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
  • Managed order accuracy and timely delivery of food and beverages to tables.
  • Addressed guest inquiries and complaints with professionalism, enhancing overall experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Restaurant Hostess

Chartroom Restaurant
10.2023 - 09.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Collaborated with servers to enhance guest experience through timely communication.
  • Monitored dining room flow, adjusting seating arrangements during peak hours.
  • Supported team members during busy shifts, fostering a cooperative environment.

Restaurant Hostess

Infusinos Restaurant
10.2022 - 06.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Collaborated with servers to enhance guest experience through timely communication.
  • Monitored dining room flow, adjusting seating arrangements during peak hours.
  • Supported team members during busy shifts, fostering a cooperative environment.

Education

Bachelor of Arts - Business Administration

DePaul University
Chicago, Illinois
06-2029

High School Diploma -

Case High School
Racine, WI
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Teamwork and collaboration
  • Customer service
  • Multitasking and organization
  • Time management

Timeline

Server

Chartroom
09.2024 - Current

Restaurant Hostess

Chartroom Restaurant
10.2023 - 09.2024

Restaurant Hostess

Infusinos Restaurant
10.2022 - 06.2023

Bachelor of Arts - Business Administration

DePaul University

High School Diploma -

Case High School
Elaina Guzman