Elaf Al Karawi
Arlington Heights
Summary
Offering strong interpersonal skills and knack for managing administrative duties, eager to learn and thrive in dynamic environment. Delivers understanding of guest services and office management, seamlessly integrating with team needs. Ready to use and develop communication and organizational skills in Front Desk role.
Overview
8
8
years of professional experience
Work History
Flight Coordinator
DO&CO
06.2024 - Current
- Streamlined communication between pilots, cabin crew, and ground staff for seamless overall operation coordination.
- Ensured passenger satisfaction by proactively addressing issues and providing timely information updates.
- Managed risk effectively through careful analysis of weather patterns, route planning, and contingency measures.
- Improved on-time performance, coordinating closely with ground support teams and air traffic control.
Cashier
Fresh Farms Market
01.2022 - 05.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Public Relation Office
Humanitarian Organization
03.2019 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Front Desk Agent
Real Estate
01.2017 - 03.2019
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Enforced policies and procedures to increase efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
Bachelor of Science - Industrial Management
Baghdad University
Bagdhad, Iraq05-2018
Skills
- Strong decision-making
- Time management
- Guest relations
- Word processing
- Customer service management
- Problem-solving skills
Languages
Arabic
Native or Bilingual
Timeline
Flight Coordinator
DO&CO
06.2024 - Current
Cashier
Fresh Farms Market
01.2022 - 05.2024
Public Relation Office
Humanitarian Organization
03.2019 - 07.2021
Front Desk Agent
Real Estate
01.2017 - 03.2019
Bachelor of Science - Industrial Management
Baghdad University
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