Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elad Aharoni

Elad Aharoni

Salesperson
Eilat,D

Summary

Excelling as a dedicated Customer success professional, adept at delivering exceptional service and achieving sales goals through effective multitasking. Commitment is focused on cultivating strong professional relationships to drive profitability and business growth. As a proactive leader and problem-solver, prioritizing operational efficiency to reduce costs and enhance organizational effectiveness. Demonstrating a knack for independent decision-making and sound judgment, contributing consistently to the overall success of the company.

Overview

9
9
years of professional experience

Work History

Customer Success Specialist

Connect
Eilat, D
02.2023 - 04.2024
  • Conducted over 1000 Zoom meetings, explaining and demonstrating correct and effective use of product.
  • Increased customer satisfaction by 10-20% by addressing concerns and providing tailored solutions for their needs.
  • Enhanced team collaboration, sharing best practices and working together to resolve complex issues.
  • Recognized as top performer, consistently meeting or exceeding key performance metrics department-wide.
  • Streamlined onboarding processes, reducing time-to-value for new customers while maintaining high levels of satisfaction.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Led customer workshops and webinars to educate users on product features, updates, and best practices.
  • Increased customer satisfaction by addressing concerns and providing tailored solutions for their needs

Army Store Manager

IDF
Eilat, D
11.2020 - 07.2022
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Commander of New Recruits

IDF
Eilat, D
11.2019 - 11.2020
  • Developed thorough contingency plans for swift responses to unexpected challenges or emergencies in field.
  • Led over 10 cycles of new soldiers, with at least 20 soldiers under my command in each cycle.
  • Enhanced safety protocols by implementing rigorous training sessions and emergency drills for new soldiers.
  • Coordinated with other commanders to develop best practices, improving overall fleet performance.
  • Safely transported passengers and cargo by adhering to strict safety guidelines and protocol.
  • Evaluated crew performance regularly offering constructive feedback which contributed towards professional growth.

Junior Consultant

Jewish Agency For Israel, Diller Program
01.2017 - 01.2018
  • Fostered cultural exchange among international Diller participants through participation in global conferences and collaborative programs.
  • Co-led trip to Canada from Israel with over 50 Participants.
  • Wrote activities and content and delivered to participants and their parents.

Scout Leader

Scouts of Israel
Eilat, D
01.2015 - 01.2017
  • Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
  • Led over 40 young scouts multiple trips safely
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
  • Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.

Education

High School Diploma -

Rabin
Eilat, D
04.2001 -

Skills

Languages

Hebrew, English
Native language

Timeline

Customer Success Specialist

Connect
02.2023 - 04.2024

Army Store Manager

IDF
11.2020 - 07.2022

Commander of New Recruits

IDF
11.2019 - 11.2020

Junior Consultant

Jewish Agency For Israel, Diller Program
01.2017 - 01.2018

Scout Leader

Scouts of Israel
01.2015 - 01.2017

High School Diploma -

Rabin
04.2001 -

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Elad AharoniSalesperson