Eitan Kaplan
Senior Technical Program Manager
TLV
Summary
Results-driven Senior Technical Program Manager with extensive experience leading in-house and offshore teams in the worlds of Networking and Cloud environments.
Skilled in building the right project team, work with required stakeholders to define project goals, requirements and timelines, while ensuring execution and delivery through well-defined KPIs and metrics. Adept at driving programs through SDLC using Agile methodologies proficient in Jira and Confluence. Hands-on expertise in managing projects from initiation to retrospective, delivering high-quality products across diverse technologies. Proven ability to drive people, projects, plans and schedules while ensuring customer requirements and business objectives are met, with precision and timeliness. Experienced in the networking, aviation, and Cloud (SaaS) based industries.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Senior Technical Program Manager
JFrog
01.2022 - Current
- Use agile methodologies to manage and lead projects and project teams, develop roadmaps, define and own metrics, define sprint content and manage the backlog, and report ongoing status to Leadership
- Collaborated closely with product owners to define clear project scopes and deliverables that met customer needs while adhering to established budgets and timelines.
- Ensured compliance with industry standards and best practices, conducting regular audits and implementing corrective actions as needed. • Implemented robust quality assurance measures to minimize defects and optimize performance across all software releases.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Technical Program Manager
Amazon Prime Air
01.2020 - 08.2022
- Use agile methodologies to manage and lead programs and project teams, develop roadmaps, define and own metrics, sprint content feature backlog, work with suppliers (PO's) and report ongoing status to Leadership
- Interface with system engineering, R&D and quality managers to define projects, roadmaps, goals, critical path, verification metrics, resources and milestones (using Microsoft Project)
- Coordinate SDLC related processes and best practices towards successful project completion (Proficient in Jira and Confluence workflows)
- Build teams by owning the hiring, ramp-up, sprint content, set task priority and manage risks
- Led international project teams to successfully deliver complex initiatives within budgetary constraints.
- Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.
Verification Project Manager
Airspan Networks
01.2016 - 12.2020
- Lead software verification activities in the fields of telecommunication, using Agile methodologies
- Sign-off for test strategies, test plans, test cases designs and other relevant test artifacts
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Design manual/automated verification activities, defining functional, system, integration and regression testing
- Experience in testing & integration of large complex systems including client/server communication, web client/server, embedded software
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Troubleshoot and reproduce technical issues on a cross platform environment, and provide risk assessments
Verification Project Manager
Intel - Data Center
01.2014 - 12.2016
- Design, improve and build required infrastructure supporting networking solutions for server networking solutions, under Linux and windows environments
- Identified plans and resources required to meet project goals and objectives.
- Collaborate proactively with different key stakeholders and technical leaders outside of the team, coordinating design and implementation efforts, generating ideas, and doing POCs
- Multitasking capabilities while performing verification activities, develop test metrics, providing status reports, attending bug scrubs and more
- Interface with R&D teams to synchronize on system requirements and perform bug analysis with key stakeholders
- Good interpersonal and troubleshooting skills, fast learner with multitasking abilities
- Achieved significant improvements in project quality by establishing rigorous quality control processes.
Test Lead
Intel - Wireless Solutions
01.2005 - 12.2014
- Lead Testing and validation effort for Wireless drivers over Linux, Android and windows environments
- Managing teams of 3/4 engineers
- Define, write and run manual and automated tests – using bash, VBScript
- Hands on experience with WiFi security protocols (RSA,WEP,WPA2,TLS)
- Customer support experience with different OEM’s, for providing product instructions and on-site debugging
- Experience with network protocols (TCP/IP) according to IEEE 802.x standards
Quality Assurance Team Leader
Matrix (At Exlibris Ltd)
01.2004 - 12.2005
- Managed QA cycles content and delivery t sync with R&D
- Design and write automated tests, using QTP with enhanced VBScript
- Define and write STP, STD and STR for the company different products
- Plan, develop and execut automatic tests using QTP and QC
- Assimilated HP testing and management tools into the company: QTP 8.2, Quality Center 8.0
Quality Assurance Team Leader
Matrix (At Bank Tfahot)
01.2002 - 12.2003
- Manage 3 bank employees and work closely others – to test the assimilation of code modules to the bank systems
- Schedule work load using MS Project
- Developed testing methods, based on accepted testing concepts, attended for ISO 9001 standard
- Analyzing and define test methods over banking mainframe environment
- Used QC for managing project requirements, test cases and reports
Quality Assurance Team Leader
Banter, Ltd. (IBM today)
01.2000 - 12.2002
- Managed manual and automated testing for web GUI based products
- Planned, wrote and executed manual and automated software testing
- Assimilation of automatic testing tools: Test Director, WinRunner
- Used test tools such as, WebLoad, worked on different DB’s-SQL, and OS’s – Winows and Linux, tested on different Web Environments
- Interfaced with product architects, developers, and engineering managers
- Experienced with customer installations deployment engineer
Education
Project Management Professional (PMP) Course and Certification -
Technion - Israel Institute of Technology
Haifa, Israel 01.2022 - 12.2022
B.A - Business Management & Administration w/ management specialization
Touro College, International School of Management
Jerusalem, Israel 01.2001 - 12.2005
Computer Engineering Certificate - Software Engineer
Hadassah College
Jerusalem, Israel 01.1997 - 12.1999
Skills
Project planning
Project leadership
Agile methodologies
Project management
Presentation and facilitation
Requirements analysis
Program implementation
Team oversight
Stakeholder management
Developing project strategy
Online learning
Testing and results analysis
Problem-solving skills
Scope management
Employee motivation
Project coordination
Progress monitoring
Change management
Customer service
Team management
Timeline
Project Management Professional (PMP) Course and Certification -
Technion - Israel Institute of Technology
01.2022 - 12.2022
Senior Technical Program Manager
JFrog
01.2022 - Current
Technical Program Manager
Amazon Prime Air
01.2020 - 08.2022
Verification Project Manager
Airspan Networks
01.2016 - 12.2020
Verification Project Manager
Intel - Data Center
01.2014 - 12.2016
Test Lead
Intel - Wireless Solutions
01.2005 - 12.2014
Quality Assurance Team Leader
Matrix (At Exlibris Ltd)
01.2004 - 12.2005
Quality Assurance Team Leader
Matrix (At Bank Tfahot)
01.2002 - 12.2003
B.A - Business Management & Administration w/ management specialization
Touro College, International School of Management
01.2001 - 12.2005
Quality Assurance Team Leader
Banter, Ltd. (IBM today)
01.2000 - 12.2002
Computer Engineering Certificate - Software Engineer
Hadassah College
01.1997 - 12.1999