Eileen Corliss
Chicago,IL
Summary
Accomplished Funeral Director / Director of Operations with a proven track record at Matz Mt. Prospect Funeral Chapel, adept in funeral directing, operations oversight and business management. Excelled in implementing strategies that enhanced productivity and growth, while fostering professional relationships. Skilled in cost control and proficient in SRS, IVRS, Word, and Excel, demonstrating a unique blend of technical and interpersonal abilities.
Overview
25
25
years of professional experience
Work History
Director of Operations
Matz Mt. Prospect Funeral Chapel
05.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Made and conducted 90%of the funeral arrangements and funerals
Manager
Olson Burke Sullivan Funeral Home
07.2017 - 02.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Met with families to coordinate funeral arrangements.
- Entered into contracts.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Partner
Adinamis
03.2000 - 07.2017
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Made 98% of the At-Need and Pre-Need Arrangements
- Prepared / submitted Comptrollers Report
Education
Worsham College of Mortuary Science
Wheeling, ILSkills
- Operations oversight
- Funeral Arranging and Directing
- Business management
- Insurance Producer, State of Illinois
- Prepared and submitted Comptroller's Report
- SRS, IVRS, Outlook, Excel, Word proficient
- Community Outreach
Timeline
Director of Operations
Matz Mt. Prospect Funeral Chapel
05.2023 - Current
Manager
Olson Burke Sullivan Funeral Home
07.2017 - 02.2023
Partner
Adinamis
03.2000 - 07.2017
Worsham College of Mortuary Science
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