Summary
Work History
Education
Skills
Timeline
Generic

EIizabeth Biddle

Lake Forest

Summary

As a dedicated Airbnb Host and Manager, I leverage strong organization and exceptional communication to enhance guest experiences, achieving top satisfaction rates. Expert in property management and guest relations, I skillfully resolve conflicts and personalize stays, significantly boosting repeat business. My emphasis on excellent customer relations and booking management ensures memorable visits.

Work History

Airbnb Host

Self
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.

Education

Bachelor Of Accountancy - Accounting And Finance

DePaul University
Chicago, IL

Skills

  • Strong organization
  • Booking management
  • Effective problem solving
  • Exceptional communication
  • Property management
  • Interior design
  • Guest relations

Timeline

Airbnb Host

Self

Bachelor Of Accountancy - Accounting And Finance

DePaul University
EIizabeth Biddle