Summary
Overview
Work History
Education
Skills
Timeline

Efrat Solomon

Junior QA Engineer
Rishon LeZiyyon,M

Summary

Detail-oriented Ground Operations Specialist with a proven track record in project management and operational efficiency. Skilled in resolving customer complaints to enhance loyalty and retention.

Results-driven professional with experience in operations coordination and team collaboration. Adept at managing multiple projects under tight deadlines while ensuring customer satisfaction and operational success.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Ground Operations Specialist

QAS – Ben Gurion Airport
01.2025 - 03.2026
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Aviation Security Specialist

EL AL Israel Airlin
Bucharest, Romania
06.2023 - 11.2024
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Managed and supported organization-wide privacy and security management measures.

Education

QA Engineering Certification - Software Quality Assurance QA Engineering

Smart Collage, Tel Aviv, Israel
04.2001 -

Skills

Project management

Process documentation

Planning and coordination

System development

Multitasking

Self motivation

Java /JavaScript

SQL

Jira/Chrome /DevTools

Timeline

Ground Operations Specialist - QAS – Ben Gurion Airport
01.2025 - 03.2026
Aviation Security Specialist - EL AL Israel Airlin
06.2023 - 11.2024
Smart Collage - QA Engineering Certification, Software Quality Assurance QA Engineering
04.2001 -
Efrat SolomonJunior QA Engineer