Efrat Solomon
Junior QA Engineer
Rishon LeZiyyon,M
Summary
Detail-oriented Ground Operations Specialist with a proven track record in project management and operational efficiency. Skilled in resolving customer complaints to enhance loyalty and retention.
Results-driven professional with experience in operations coordination and team collaboration. Adept at managing multiple projects under tight deadlines while ensuring customer satisfaction and operational success.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Ground Operations Specialist
QAS – Ben Gurion Airport
01.2025 - 03.2026
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Aviation Security Specialist
EL AL Israel Airlin
Bucharest, Romania
06.2023 - 11.2024
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Managed and supported organization-wide privacy and security management measures.
Education
QA Engineering Certification - Software Quality Assurance QA Engineering
04.2001 -
Skills
Project management
Process documentation
Planning and coordination
System development
Multitasking
Self motivation
Java /JavaScript
SQL
Jira/Chrome /DevTools
Timeline
Ground Operations Specialist - QAS – Ben Gurion Airport
01.2025 - 03.2026
Aviation Security Specialist - EL AL Israel Airlin
06.2023 - 11.2024
Smart Collage - QA Engineering Certification, Software Quality Assurance QA Engineering
04.2001 -