Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Efrain Alameda

Efrain Alameda

Chicago

Summary

Dynamic & responsible customer service professional, excelling in problem-solving and fostering customer loyalty. Recognized for reliability and attention to detail, I effectively managed customer concerns and ensured a well-stocked work environment, contributing to a positive customer experience. Skilled in efficient multitasking and team collaboration.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Gangnam Market
Chicago
06.2024 - Current
  • Greeted customers and provided friendly customer service.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Operated cash registers to process payments for goods and services.

Customer Service Cashier

Chick-fill-A
Walnut Creek
03.2022 - 12.2023
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and provided friendly customer service.

Freight/Receiving Team Associate

The Home Depot Inc
Walnut Creek
02.2019 - 07.2021
  • Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
  • Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
  • Identified damaged products during unloading process and reported them immediately.
  • Stocked merchandise by UPC codes and read labels to match.

Education

Associate of Science - Computer Science

Front Range Community College
Westminster, CO
05-2027

High School Diploma -

American Schhol
Puerto Rico
05-2013

Skills

  • Reliability and punctuality
  • Team collaboration
  • Problem solving
  • Customer service
  • Attention to detail
  • Multitasking Abilities
  • Friendly, positive attitude
  • Organization and time management
  • Interpersonal communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

Gardening & Reading

References

References available upon request.

Timeline

Customer Service Cashier

Gangnam Market
06.2024 - Current

Customer Service Cashier

Chick-fill-A
03.2022 - 12.2023

Freight/Receiving Team Associate

The Home Depot Inc
02.2019 - 07.2021

Associate of Science - Computer Science

Front Range Community College

High School Diploma -

American Schhol

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Efrain Alameda