Effie Vitogiannis
Associate Banker
Palatine
Summary
Professional with proven experience in banking and customer relationship management. Skilled in financial advising, cross-selling banking products, and enhancing customer satisfaction. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Possess excellent communication, problem-solving, and organizational skills, ensuring reliability and consistency in delivering high-quality service.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Retail Relationship Banker
BMO Bank
08.2023 - 09.2024
- Gained experience in customer service, sales, and banking operations while working as a Personal Banker at BMO Bank. Developed a strong understanding of banking products, policies, and procedures. Successfully opened and managed new accounts for customers.
Associate Banker
BMO Bank (Plum Grove)
06.2021 - 08.2023
- Assist 50-100 clients by processing their monetary requests, such as withdrawals, deposits, and account issues, resulting in 20+ transactions per hour. Utilized impeccable organizational skills and attention to detail to accurately calculate customer’s transactions, which results in handling over $25,000 per day. Carefully follow and adhere to the Code of Federal Regulations to ensure maximum protection of customer’s account information through secure verification methods. Maintain detailed knowledge of all debit and credit card options, and make customized recommendations based on client’s preferences on interest rates, annual fees, and cash back options.
- Present (Mt. Prospect location)
Server/Hostess
California Pizza Kitchen
08.2020 - 05.2021
Shift Leader
Manor Café, and Restaurant
11.2018 - 12.2019
Education
Bachelor of Science - Business Administration
DePaul University
12.2025
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Harper College
06.2024
High School - undefined
William Fremd High School
05.2020
Skills
- Proficient in Microsoft Office
- Communication and Team Collaboration
- Time Management
- Decision-Making
- Critical Thinking
- Patience and Professionalism
- Leading/Management
- Knowledge of Marketing Strategies in Business
- Active Listening
- Empathy
- Bilingual (English and Greek)
- Creative thinking
Timeline
Retail Relationship Banker
BMO Bank
08.2023 - 09.2024
Associate Banker
BMO Bank (Plum Grove)
06.2021 - 08.2023
Server/Hostess
California Pizza Kitchen
08.2020 - 05.2021
Shift Leader
Manor Café, and Restaurant
11.2018 - 12.2019
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Harper College
High School - undefined
William Fremd High School
Bachelor of Science - Business Administration
DePaul University