Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Edwin Romero

Chicago

Summary

Results-oriented professional with a strong background in coaching and athlete development. Skilled in decision-making, collaboration, and fostering sportsmanship principles. Committed to driving team success through effective training and continuous improvement initiatives.

Dedicated assistant manager with a focus on customer service excellence and operational efficiency. Experienced in team supervision, training, and implementing process improvements to enhance performance and satisfaction.

Dynamic assistant coach with expertise in team leadership, training program development, and performance analysis. Proven ability to mentor youth athletes and enhance teamwork dynamics for optimal results.

Developed key skills in leadership and strategy in dynamic team environment. Focused on effective communication and problem-solving to drive team success. Looking to transition into new field where these transferrable skills can have significant impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Coach

Illinois Youth Soccer Assoc
Chicago, IL
06.2025 - Current
  • Developed training programs enhancing player skills and teamwork dynamics.
  • Analyzed performance metrics to identify areas for improvement in coaching strategies.
  • Mentored youth players, fostering leadership qualities and sportsmanship principles.
  • Coordinated practice schedules, ensuring effective use of resources and facilities.
  • Implemented feedback mechanisms for continuous development of coaching techniques.
  • Collaborated with head coach to design competitive game strategies tailored to team strengths.
  • Organized community outreach events promoting soccer participation among local youth.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
  • Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
  • Ensured safety of all athletes during practice sessions by enforcing proper techniques and closely monitoring adherence to safety protocols.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Amazon Delivery Driver

Amazon DSP
Chicago, IL
01.2025 - 06.2026
  • Delivered packages efficiently using handheld scanning devices and GPS routing systems.
  • Ensured timely deliveries by adhering to defined routes and schedules.
  • Maintained vehicle cleanliness and compliance with safety regulations daily.
  • Collaborated with team members to address delivery challenges and improve operations.

Safely operated delivery vans to deliver packages efficiently across Chicago and south suburbs.

Organized and loaded packages in delivery order to optimize route efficiency and timely deliveries.

Collaborated as a team member to meet daily delivery targets and maintain high customer satisfaction.

  • Conducted routine vehicle inspections to ensure optimal performance and safety standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues during deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.

Assistant Manager

Popeyes Louisiana Chicken
Chicago, IL
01.2023 - 01.2026
  • Supervised closing shifts, ensuring operational efficiency and team performance.
  • Trained staff on food safety protocols and customer service standards.
  • Managed inventory levels, minimizing waste through effective stock rotation.
  • Implemented process improvements to enhance speed of service during peak hours.

Managed labor and crew members during slow periods to maintain operational efficiency.

Demonstrated leadership and multitasking abilities in a fast-paced food service environment.

Utilized bilingual skills (English and Spanish) to communicate effectively with diverse customers.

  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Conducted cash handling procedures, maintaining accuracy in financial transactions.
  • Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy in register totals and bank deposits.
  • Achieved faster service times with efficient task delegation among staff members during busy periods.
  • Streamlined closing procedures by implementing a detailed checklist for staff members to follow.
  • Improved customer satisfaction by efficiently managing the closing shift and ensuring all tasks were completed on time.
  • Increased sales during closing hours by implementing targeted promotions and upselling strategies for staff members.
  • Fostered positive relationships with customers and resolved issues promptly to maintain high satisfaction ratings.
  • Promoted a positive work environment by recognizing outstanding performance among team members during closing hours.
  • Contributed to overall store success by actively participating in team meetings, sharing insights, and seeking feedback on ways to improve closing shift operations.
  • Enhanced communication between management and staff through regular meetings focused on updates, concerns, and feedback from closing shifts.
  • Collaborated with daytime managers to ensure smooth transitions between shifts and seamless store operations.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Directed, organized and controlled closing functions for sites in multiple states.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in managing daily operations and staff scheduling to ensure smooth workflow.
  • Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
  • Implemented promotional strategies to enhance sales performance during peak hours.

Education

High School Diploma -

Lakeview High School
Chicago, IL

Skills

  • Skill development
  • Personal discipline
  • Motivational skills
  • Training exercises
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation

Accomplishments

  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Documented and resolved customers notes which led to a better outcome on where the package should be delivered.
  • Achieved customer satisfaction by completing by what their notes said with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 3 in the development of upselling more items for profit.
  • Documented and resolved customer issues which led to more ratings and more customer satisfaction.

Certification

  • CM - Certified Manager Certification
  • ServSafe Certificate
  • Chicago food handlers certificate

Languages

Spanish
Native or Bilingual

Interests

  • Youth Development Programs
  • I like working with my hands and fixing things
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Music
  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Assistant Coach

Illinois Youth Soccer Assoc
06.2025 - Current

Amazon Delivery Driver

Amazon DSP
01.2025 - 06.2026

Assistant Manager

Popeyes Louisiana Chicken
01.2023 - 01.2026

High School Diploma -

Lakeview High School
Edwin Romero